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VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

Kundeanmeldelser for VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

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Tana Brown Tana Brown
Cheap
The wand is terrible. It leaks everywhere, it broke after a shot time.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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MICHAEL Swanigan MICHAEL Swanigan
Arrived broken
Arrived broken 2
Haven't got to use it yet awaiting call back from company
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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T. F. T. F.
Mr
Won't pump when half full or less. Not at happy about that. Checked connections everywhere and the pickup is properlysubmerged. Pump runs, but no spraying.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Nowalk Chris Nowalk
Purchaser
Bought 15 Gal sprayer. Battery Charger is missing. I have been pursuing customer support for 3 weeks for a replacement charger. Customer support responds to my email request's every few days with "we are researching the request". There is no direct contact with a support person. My experience is unacceptable. Buyer beware.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Angelique Angelique
Ms.
Ms. 2 Ms. 2 Ms. 2
The package arrived damaged and missing the spray wand. I have asked Vevor to send the missing piece but to date all I get is emails telling me they are working on it. While I wait for the spray wand I have been using the device to water only, with the hose only- so I have experienced the pump which is not very strong and trickles water at a very slow rate. I do not know how this will improve if I ever get the handheld wand attachment, but it is very underpowered and takes almost an hour to pump the entire tank of water
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dave Dave
Very poor Customer Service
Very poor Customer Service 2 Very poor Customer Service 2
Very poor Customer Service. I purchased this 10 gallon sprayer after having the 4 gallon version of it. I was looking forward to getting it because I like the other one. When I get this, it all looked good. I took it out of the box, put it together and noticed 2 pieces of plastic in the corner of the box. I looked at the sprayer and found the back of the wheel was broken. The wheel was still on, but it is very loose. I looked at the box and noticed then that the box looked like might have been crushed a little. I didnt see it when I got it because it wasnt hurt much, it was bowed out a little. I email Vevor about it, figuring they would send me another sprayer and I would send the broken one back. They responded that they were going to order and send me a wheel. That would be fine, but that was almost 1 month ago and I still do not have the wheel or a sprayer that I can use. Apparently the wheel was marked lost in the mail today. Vevor offered $50 refund for me to go buy a wheel in my area.....Where am I going to find a wheel that will fit this sprayer????? I dont understand why that was even offered. I guess I will be another month at this point before I can spray my grass.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Disgusted Disgusted
Service is Terrible
I ordered 10 of these sprayers for an animal shelter. One came without the sprayer wand and I have been trying to get a replacement. There is no phone number so lots of auto generated responses via email saying things like "Regrettably, our technical support team has not been able to resolve your issue effectively. We sincerely apologize for the inconvenience caused by this product problem. If the product does not affect your normal use, we would like to offer the following solution: We will process a compensation refund of 20 USD, and you may keep the product with no return required. $20 does nothing for me if I can't use the sprayer. I ordered another 7 units thinking this would be quickly resolved. So sorry I did. It really is a shame as the sprayer works well for disinfecting dog kennels. The service is the deal breaker. https://youtu.be/wDNmqG2MLms?si=5Ttj9Paulgn95VM-
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Denise Denise
Building maintenance
Was disappointed to find that replacement batteries are not available to purchase. what happens when they stop working? I was told that a Makita brand would work but after a lot of research they will not work as they are proprietary to Makita brand only products. your battery is the same, nothing is interchangeable. Never heard of a product that didn't have a way to replace or purchase parts. Was disappointed that holes didn't line up on kit box or pull handle also. good think being a maintenance person I could make it work anyway. Liked the design thought this unit would be very helpful in my work. sorry I didn't research your company further I wouldn't have purchased.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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