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VEVOR NEMA stålskap, 60x60x20 cm NEMA 4X stål koblingsboks, IP66 vanntett og støvtett, utendørs/innendørs elektrisk koblingsboks, med monteringsplate

Kundeanmeldelser for VEVOR NEMA stålskap, 60x60x20 cm NEMA 4X stål koblingsboks, IP66 vanntett og støvtett, utendørs/innendørs elektrisk koblingsboks, med monteringsplate

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Prashant Prashant
Mr
Product looks good but in 2 days started getting rust marks at few places. Locking mechanism too tight. Price is a bit too high
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Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Galbraith Mark Galbraith
Electrical contractor
This enclosure is not UL listed. I did not realize this beings its advertised as a NEMA rated enclosure. Too late now. It's bought, payed for, and installed.
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Kundeservice svar: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Glenn Glenn
Sir
Great product, will look for lower price elsewhere as I need more, maybe many more if my POC is successful
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Glenn Glenn
Sir
Great product, found it cheaper elsewhere
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vas Vas
Purchasing Manager
The product itself is well built and the quality of the steel electrical box is very good. However, the major issue is that this box does not appear to have the required North American certification, such as CSA or UL. We installed these boxes on a project, but during inspection the inspector did not approve the installation because the boxes were not certified for use in North America. As a result, we had to remove the entire installation, purchase new certified electrical boxes, and reinstall everything. This caused significant delays and made the installation cost us almost double. This product may be suitable for markets where its existing certification is accepted, but for Canada and the United States it needs proper CSA, UL, or other recognized North American certification. If VEVOR wants to sell this product in North America, they should clearly state the certification status and obtain the proper approvals required for electrical inspections. The box is good quality, but without North American certification, it can create serious problems for contractors and customers.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Office Manager
Considering that we ordered 13 and only received 4, (can't get anyone from Customer Service to respond, have submitted two cases regarding the remaining 9 that are still reflecting the same shipment status as May 2nd and it is now 12 days later and we continue receiving the same BOT messages) I guess the boxes aren't too bad. When you actually receive them.
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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John John
Buyer
The seal didn't come with the box. I need the now!
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Build Fast Build Fast
Defective door design
The enclosure is overall nice and very sturdy. It’s very heavy, has a good backplate, and the powder coat paint seems good. If 50 lbs is too heavy, look elsewhere. Unfortunately, both boxes sent to me had sagging doors that could not be adjusted. I contacted customer service and did not have a good experience, so consider not being able to rely of their “free returns” advertising when you make your decision. Note that there is a newer model of this enclosure also being sold that has a different door design, a larger opening on the bottom, a rain cover, and upgraded locks for not a whole lot more. I’d skip this one and go for the other.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Spyder Spyder
Wrong Size Was Sent
Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Spyder Spyder
Wrong Size Was Sent
Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.
0 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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