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VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

Kundeanmeldelser for VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

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Live Event Printing Live Event Printing
Missing part upon delivery, ignored by Support
Missing part upon delivery, ignored by Support 1
The left paper stabilizer was missing upon delivery. Asking vector Chinese stooges for a replacement part or a link to buy a new one fell on deaf slanted ears. They don’t want to listen. I want to buy the part not return the item, pay for shipping. They’ve stalled for 30 days.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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User 459032 User 459032
I’ve never been good at being straight
Bought this to get clean, straight cuts, but I’m finding the cut line tends to drift slightly on an angle even though the edge looks straight. The clamp/holder also doesn’t feel strong enough to keep the paper firmly in place, so the stack can shift during the cut. Could be user technique on my end, but so far I haven’t been able to get consistently straight edges.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JM JM
Get what you pay for
Affordable but not the best quality. Hard tonget clean straigt lines.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Carla Pace Carla Pace
Owner
It’s an ok cutter
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Sam V Sam V
Defective product?
The blade just doesn't do a straight cut. I got in touch with their customer service, they refunded me and confirmed my unit was defective so I ordered it again... and the new unit had the same defect. They refunded me again (so 5 stars to customer service) but how come this product got so many good reviews everywhere when it can't even do straight cuts? Clearly the issue is with an entire series since I got the same issue twice...
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Luke Smith Luke Smith
Bent and Twisted
I don’t suggest getting bone of these products , the handle /cutter was all warped/ twisted and you can not cut straight, all the alignment is off and not worth the time and effort! Theblade it’s self isn’t sharp Don’t bother
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
CEO
Product is supposed to cut 16 sheets of paper. It wont cut velcro strips. WORST customer service ever. Been trying to return this thing for TWO WEEKS. Nothing but the runaround and silence.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeanne Jeanne
B
Je suis déçue ! En lisant les commentaires, je croyais que j'allais avoir un produit fonctionnel pour mon besoin (j'ai une papeterie). Malheureusement, la lame ne touche pas la rebord à moins de forcer vers l'intérieur. Pas pratique si j'ai 250 feuilles à découper, tendinite potentielle au rendez-vous. Je vais me faire rembourser.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Not Good Not Good
Don't Buy
It did not cut the 16 paper capacity. The blade was not sharp. I don't recommend.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Susan Susan
Not level
The top guide, the most important one is not level. Paper cuts at an angle, have to adjust paper to get a straight cut, would return if within time frame.
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