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VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

Kundeanmeldelser for VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Live Event Printing Live Event Printing
Missing part upon delivery, ignored by Support
Missing part upon delivery, ignored by Support 1
The left paper stabilizer was missing upon delivery. Asking vector Chinese stooges for a replacement part or a link to buy a new one fell on deaf slanted ears. They don’t want to listen. I want to buy the part not return the item, pay for shipping. They’ve stalled for 30 days.
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ka*** Ka***
Need to fix shipping issues
Another product I waited for and never received!!!!
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sam Sam
Unfortunately, I cannot recommend this guillotine.
I purchased this because it was advertised as a heavy-duty paper cutter capable of cutting large stacks of paper. However, from the first time I attempted to use it, I noticed issues that made it unsuitable for my needs. The biggest problem is that the blade does not make a clean slicing cut. Instead, it pushes the paper forward as it cuts, causing the pages to lift, bend, and wrinkle. This happens even when cutting only a small number of sheets of 100gsm paper, nowhere near the advertised cutting capacity. There is also a measurement issue with the cutting guide. The printed grid does not line up in an intuitive way with the actual cutting position, as there is a gap between the ruler markings and where the blade cuts. This makes accurate measuring difficult and requires trial and error to work out the true cutting position. I have now tried to resolve these issues three separate times over the past year. When I first discovered the problem, I contacted VEVOR to request a return/refund, but the support I received was not helpful and the issue was not resolved. For a product marketed as a professional heavy-duty guillotine, I expected accurate measurements and a clean cut. Unfortunately, mine has never performed as expected and I cannot use it for the purpose I purchased it for.
3 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Luke Smith Luke Smith
Bent and Twisted
I don’t suggest getting bone of these products , the handle /cutter was all warped/ twisted and you can not cut straight, all the alignment is off and not worth the time and effort! Theblade it’s self isn’t sharp Don’t bother
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
CEO
Product is supposed to cut 16 sheets of paper. It wont cut velcro strips. WORST customer service ever. Been trying to return this thing for TWO WEEKS. Nothing but the runaround and silence.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeanne Jeanne
B
Je suis déçue ! En lisant les commentaires, je croyais que j'allais avoir un produit fonctionnel pour mon besoin (j'ai une papeterie). Malheureusement, la lame ne touche pas la rebord à moins de forcer vers l'intérieur. Pas pratique si j'ai 250 feuilles à découper, tendinite potentielle au rendez-vous. Je vais me faire rembourser.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Not Good Not Good
Don't Buy
It did not cut the 16 paper capacity. The blade was not sharp. I don't recommend.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Susan Susan
Not level
The top guide, the most important one is not level. Paper cuts at an angle, have to adjust paper to get a straight cut, would return if within time frame.
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cristyk cristyk
Not working properly after 2 uses
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Simões Simões
José
José 1 José 1 José 1 José 1 José 1
Bom dia, A guilhotina não tem um corte uniforme, quando se colocam mais de 10 folhas, apenas corta nas laterais, com 1 ou 2 folhas nem corta :( Gostaria de saber se podem resolver o problema ou se podem substituir por uma que corte. Obrigado, José Simões
0 personer syntes dette var nyttig
Kundeservice svar: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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