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VEVOR Bassengtrekk, Passer for rektangulære, nedgravde bassenger (3,66 x 7,62 m), Vintertrekk med dreneringshull, Nettingbassengtrekk for svømmebassenger, PVC-sikkerhetstrekk

Kundeanmeldelser for VEVOR Bassengtrekk, Passer for rektangulære, nedgravde bassenger (3,66 x 7,62 m), Vintertrekk med dreneringshull, Nettingbassengtrekk for svømmebassenger, PVC-sikkerhetstrekk

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re*** re***
Système de fixation
Couverture de haute qualité mais système fixation pas top. Obligé de percer les carrelages avec du 19mm. Mèche non pas fournie avec. 2 X 4 trous dans la largeur et 2 X 7 trous dans la longueur. Gros risque de fendre les carrelages et mauvaise esthétique. J'ai du trouver une autre solution pour fixer la bâche sans percer les carrelages. Dommage
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gabby_jack gabby_jack
Fabric great, missing parts
The quality of fabric is great! There were missing springs and connectors. Lucky for me the pool company had some spare pieces or it would have been a huge issue.
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Kundeservice svar: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Daniel Rothmain Daniel Rothmain
Faculty straps
Just bought it and out of the box several of the metal caps on the end of the straps were missing and a couple more fell off while installing it. If I didn't absolutely need to get the cover on I would return it. This means the straps will frey and the life of the product will be deminished. By how much, who knows. Generally love Vevor stuff. First thing that rubbed me wrong.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eddie Eddie
Size label was not the same as measurement
Over all the quality for price was good. The only issue was the cover is not the same size as purchased or labeled. I ordered a 16x32, 18x34 was the actual measurement. The problem is I may not have enough adjustment to keep it from sagging into the pool as it stretches. I installed the brass pins as far out as possible on the 40 inch concrete slab surrounding the pool. I believe it will still do the job. This winter will be the real test.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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leo442 leo442
ok for the price
most of the caps at the end of the straps have pulled off and the strap threading is unraveling. i do not think cover will hold up. But was cheaper than the original which lasted 22 years
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Betty Betty
Owner
Fits well .There was a spot where the exterior binding had separated from the cover.It was only about an inch but had expanded to about 4 inches .Im concerned about that increasing over the winter.As well one of the metal tips on a strap has come off .It seemed like too much trouble to remove the cover and ship it back and we wanted to close the pool.For that amount of money I expected better.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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GD GD
ne correspond pas vraiment
d'après le dessin il y aurait beaucoup de sangle MAIS IL N'Y EN A À PEINE LA MOITIÉ, ce qui rend la fixation beaucoup plus difficile-DOMMAGE !
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Kundeservice svar: Bonjour ! Nous vous prions de nous excuser pour toute question concernant la conformité du produit à la description. Nous ouvrirons un ticket pour nous contacter rapidement. En cas de divergence avec la description, nous vous apporterons une solution immédiate. Merci pour votre retour ; nous nous engageons à vous offrir une meilleure expérience d'achat. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Kevin Kevin
Pool Cover
Bought this pool cover before winter. Installed easy, drilled all holes and installed supplied brass anchors etc. comes with the tool to install springs easy. install went well aside from it being a little too big but its a shelf item and not a custom size. my biggest complaint is that when the cover took on snow, a couple of the spring/retention clips let go. the cover didnt let go but i had to tighten others and rig the missing clips with other hardware to hold. about 4 inches of snow had it sagging pretty good, not sure a good snowfall of 8+ wont collapse the cover if not cleared.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Rick Rick
Mr
Great price. Lower quality fittings. Constantly having to tighten the straps. Hoping that it will last a couple of years . Probably would not purchase again.
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Kundeservice svar: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
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