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VEVOR bassengsikkerhetstrekk passer til 6,09 x 12,19 m rektangulære nedgravde bassenger, sikkerhetsbassengtrekk med dreneringshull, massivt nettingbassengtrekk for svømmebasseng, vintersikkerhetstrekk, grønn

Kundeanmeldelser for VEVOR bassengsikkerhetstrekk passer til 6,09 x 12,19 m rektangulære nedgravde bassenger, sikkerhetsbassengtrekk med dreneringshull, massivt nettingbassengtrekk for svømmebasseng, vintersikkerhetstrekk, grønn

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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re*** re***
Système de fixation
Couverture de haute qualité mais système fixation pas top. Obligé de percer les carrelages avec du 19mm. Mèche non pas fournie avec. 2 X 4 trous dans la largeur et 2 X 7 trous dans la longueur. Gros risque de fendre les carrelages et mauvaise esthétique. J'ai du trouver une autre solution pour fixer la bâche sans percer les carrelages. Dommage
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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gabby_jack gabby_jack
Fabric great, missing parts
The quality of fabric is great! There were missing springs and connectors. Lucky for me the pool company had some spare pieces or it would have been a huge issue.
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Kundeservice svar: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Eddie Eddie
Size label was not the same as measurement
Over all the quality for price was good. The only issue was the cover is not the same size as purchased or labeled. I ordered a 16x32, 18x34 was the actual measurement. The problem is I may not have enough adjustment to keep it from sagging into the pool as it stretches. I installed the brass pins as far out as possible on the 40 inch concrete slab surrounding the pool. I believe it will still do the job. This winter will be the real test.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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leo442 leo442
ok for the price
most of the caps at the end of the straps have pulled off and the strap threading is unraveling. i do not think cover will hold up. But was cheaper than the original which lasted 22 years
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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dorisgibb1959 dorisgibb1959
Bad pool cover
Bad pool cover 1 Bad pool cover 1 Bad pool cover 1
I have just opened the box and installed the pool cover. I’m very disappointed. Compared to your instruction booklet you clearly have NOT-followed the same standards. You don’t have enough ties on the ends as your instructions suggest. Also at the stairway it looks like you patched it!!! I absolutely wish I could return for refund. But I’ve paid someone to install so let’s see what winter brings. Maybe the snow will just tear off:( I will not recommend it.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jon I Jon I
Wrong description
The image is of a right step but the description says left. I thought maybe the AI images were wrong but nope, they sent a right step. Doesn’t fit my pool and I have no cover this winter.
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Kundeservice svar: Dear Valued Customer,We are sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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j.*** j.***
Vevor returns/exchanges = likely impossible
Cover seems well made but customer service is terrible. Takes days to respond and to return you need to upload pictures to show the issue. Doesn’t work well with a mis-shaped pool unless you were to go very large. Didn’t return because of the issues with Vevor. Do not suggest purchasing from Vevor unless you don’t care about wasting the $ if it doesn’t work out.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dltlbaker dltlbaker
Disappointing
Very unhappy with this purchase. The material is very very thin . The springs leave a gap between the ground and the connection point which is a tripping hazard. Please contact me to discuss.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Victor Victor
Surprise surprise
Surprise surprise 2
We were getting ready to open the pool for the season, and when we were getting ready to do it we saw one of the panels belonging the cocer has several holes... it is strange since apparently it seems to be one single panel/section and the rest seems fine.... could a racoon or an opossum might have cause it? Not sure, but it's unlikely this just has happened after just one single use 😢
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Betty Betty
Owner
Fits well .There was a spot where the exterior binding had separated from the cover.It was only about an inch but had expanded to about 4 inches .Im concerned about that increasing over the winter.As well one of the metal tips on a strap has come off .It seemed like too much trouble to remove the cover and ship it back and we wanted to close the pool.For that amount of money I expected better.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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