Kundeanmeldelser for VEVOR bassengsikkerhetstrekk passer til 6,09 x 12,19 m rektangulære nedgravde bassenger, sikkerhetsbassengtrekk med dreneringshull, massivt nettingbassengtrekk for svømmebasseng, vintersikkerhetstrekk, grønn

I have just opened the box and installed the pool cover. I’m very disappointed. Compared to your instruction booklet you clearly have NOT-followed the same standards. You don’t have enough ties on the ends as your instructions suggest. Also at the stairway it looks like you patched it!!! I absolutely wish I could return for refund. But I’ve paid someone to install so let’s see what winter brings. Maybe the snow will just tear off:( I will not recommend it.

The image is of a right step but the description says left. I thought maybe the AI images were wrong but nope, they sent a right step. Doesn’t fit my pool and I have no cover this winter.

Cover seems well made but customer service is terrible. Takes days to respond and to return you need to upload pictures to show the issue. Doesn’t work well with a mis-shaped pool unless you were to go very large. Didn’t return because of the issues with Vevor. Do not suggest purchasing from Vevor unless you don’t care about wasting the $ if it doesn’t work out.

Very unhappy with this purchase. The material is very very thin . The springs leave a gap between the ground and the connection point which is a tripping hazard. Please contact me to discuss.

Got 2 holes in less the. 7mos.

We never received the installation parts that went with the pool cover. After a month of going back and forth with Vevor. They told us to order our own parts. Worse customer service I have ever dealt with.

Do not biuy from this compnay. They would not take any returns and will keep blaming that you did not use it coreectly.

I ordered this pool cover thinking that it would be excellent for the price. When I received it and unboxed it, the quality seemed poor for the $450 that it cost. I simply requested to return the product and the customer service has been poor. I have the product in the box and simply just need to return it for a full refund. The messaging with the agents is extremely slow, and they seem unwilling to just accept the return. I would avoid ordering from here at all costs as they advertise free returns, but are not willing to help you..

Sent wrong size and will not correct. I sent all the information they requested 3 times and they just keep going in circles putting me off I believe in hopes I'll go away and not call on Econsumer.gov, FTC, State Attorney General, USA .GOV, FACEBOOK and Capital One. Any reliable company knows how to handle this without passing you to 10-15 people with the same information over and over. Thought Vevor was a reliable company. It's not that they don't know how to exchange, they don't want to. I'll will settle for 30 new Anchors and the two springs that were short. I have an insurance deadline and can't wait 2-3 weeks to go through sending back and receiving. So far no ideas, offers or any remedies.

Nothing but junk is not a solid cover junk