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VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

Kundeanmeldelser for VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

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Oversett alle anmeldelser til Norsk (Berkmel)
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drockcanada drockcanada
Weak tie downs
Tie downs straps for ground pegs, are not very strong.....2 have ripped off
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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K Hutton K Hutton
Ms
The area that the tent stakes are placed on the tent are very poor quality. Three of mine have ripped off and I have tried to sew them back on. Time will tell but I’m not confident that they will stay intact. Customer service offered me a discount as the stakes are not necessary to set the tent up. I disagree as to set the tent up by oneself, the directions indicate that some of the stakes need to be put in to raise the roof.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Sommerfeld Sommerfeld
Schlechter als erwartet
Schlechter als erwartet 2 Schlechter als erwartet 2 Schlechter als erwartet 2
Einige Nähte sind nicht richtig verarbeitet, das Material ist im Vergleich zu Modellen anderer Firmen (wir haben einen direkten Vergleich zu Hause) eher dünn, wirkt nicht so qualitativ hochwertig. Teilweise hängen die Seiten am Dach etwas durch, die Stangen am Eingang sind umständlich einzureden.
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Luc Luc
M
merci pour le bon service
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Brent Eriksson Brent Eriksson
Mr.
Size, shape, setup and extra panels were all positives. Unfortunately after only a few setups the velcro tabs in the sides for attaching the extra panels have begun to pull away from the shelter and some have already come off. What we thought was going to be a solid, multi-year addition to ou camping gear will not likely make it thru this season. Disappointed and won't purchase again.
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Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Michelle Hudson Michelle Hudson
Quality is lame
Horrible quality
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Justin Derrick Justin Derrick
Cheep Quality
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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none none
nah
received on august 7. we have had probably 5 rainstorms and devour did not send enough cover cloths so rain has been getting in. apparently they're sending. its august 17th today. the gazebo is a very light material, I can see the velcro closures having a short life. it has kept out the flies. the slugs have been able to get inside from so much rain and no cover cloth to stop the wet. the only side that the slugs appeared were where there was no cover cloth. I can see getting about two seasons from this gazebo.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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George Munoz George Munoz
Pop up tent
I like it , but it comes with stakes and rope but the tent has nowhere to tie to. Just used it and it got blown over and ripped. Total bad design. No loops at top or bottom. Ridiculous not to have and tie points.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Darryl Timbers Darryl Timbers
Missing parts
Missing parts  1 Missing parts  1 Missing parts  1
Shipping was fast that’s the only good thing about this transaction. Shelter arrived and took it camping Went to set it up after many attempts to get it we found out it was missing a support bar. Asked for a refund and I got that VEVOR will ship the missing part. Not happy with the purchase or the customer service provided
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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