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VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

Kundeanmeldelser for VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

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31 anmeldelser
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drockcanada drockcanada
Weak tie downs
Tie downs straps for ground pegs, are not very strong.....2 have ripped off
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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K Hutton K Hutton
Ms
The area that the tent stakes are placed on the tent are very poor quality. Three of mine have ripped off and I have tried to sew them back on. Time will tell but I’m not confident that they will stay intact. Customer service offered me a discount as the stakes are not necessary to set the tent up. I disagree as to set the tent up by oneself, the directions indicate that some of the stakes need to be put in to raise the roof.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Su*** Su***
Doesn't pop up
Was assembled wrong at manufacturing olant so wont pop up. Dont know how to fix it and so far havent heard from them how to do it without breaking it.. Dont have the box to send it back, so I am stuck with a non functioning $200+ gazebo. Update: After several emails with customer service, we have come to a satisfactory resolution. Waiting to see if they follow through.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Amy M Amy M
Use with caution
We bought our Vevor pop-up tent in August 2026. So far we have set it up twice. It came with set-up instructions but not take down instructions. While taking the tent down we tried pulling down from the center. This didn’t work very well as the center came crashing down with significant force and smacked me in the face, cutting my lip and knocking a tooth loose. The second time we used the tent we had asked other users how they got their tent down and one gentleman showed us how to stand back against the side, grasp two supports and with steady downward pressure, slowly bring the top down. This worked much better. As to the quality of the tent, so far we have been pleased. We like having coverings on all sides and the Velcro attachments seem sturdy enough.
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Harry Ims Harry Ims
Poor quality
Poor quality 3 Poor quality 3
2 Tent pole roof Spokes were out of top wheel and not able to place back in. One seem on corner was ripped.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Stephane Stephane
Mr
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Christopher Donnelly Christopher Donnelly
Recent purchase
Not easy to push up the center roof as the unit keeps lifting, you have to put the unit on it’s side to reach the top pull out as you cannot just enter and then push up the roof as instructed as the unit just keeps lifting off the ground, also only way to secure the pop up is with tie down ropes, no securing wholes on the flaps
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Anthony Anthony
Vevor gazebo FY-006
Colis de très grande dimension , pas facile a ranger dans un véhicule, tente plutôt adapté pour le début des beaux jours oublié soir, la temps monte vite dedans lors des fortes températures Une patte de fixation au sol de déchirée lors du premier démontage de celle ci et malgré l'avoir démonté précautionneusement Avis plutôt mitigé
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gwen Gwen
Screen tent
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Cathy Cathy
Not Sturdy
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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