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VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

Kundeanmeldelser for VEVOR Pop-up paviljongtelt, pop-up telt med 6-sidig kalesje, solskjerm med 6 avtakbare vindskjermer og nettingvinduer, 12 x 12 fot, hurtigsetttelt med myggnett, militærgrønn

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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18 anmeldelser
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James Steele James Steele
Homeowner
Works ok .. if it is windy it tends to collapse on itself easier than another model I purchased
0 personer syntes dette var nyttig
Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
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He-ho-ha He-ho-ha
1st impressions!
It’s plus is the ease of set up. It was up inside of 1 minute minus staking it down as recommended to protect from wind! I bought this brand for 2 reasons which upon my initial search I read in its description, made in USA & it mentioned about something “metal” inside the tent. Both were false - was made in China (quality issues likely) and there was were no metal poles as I mistakenly believed, they were fibreglass which crack easily with time. A critical seem around the dome was only single stitched, quality would have had double stitches. Also the center strap to pull down & collapse the dome for packing was not on the inside where it should be but on the outside top of the dome. I reversed it but wasn’t easy to retread it, took about 30 minutes trying to align the strap bolt thru the center hole.
1 personer syntes dette var nyttig
Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, We've already created a ticket to follow up on this for you to make sure there aren't any outstanding issues.
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ELee ELee
Poles cracked with first set up
Fiberglass poles cracked first time we set it up leaving splinters in my son’s hand. Difficult set up. Also had a lot of difficulty with UPS shipping, was told tent was being returned to Vevor warehouse but it showed up a week later after I’d found an alternate tent locally.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Marshall Munson Marshall Munson
camper
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Ronald olwig Ronald olwig
Screen tent
There was a rip in one of screens. I contacted customer service. They told me to sew it.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Nicky popplewell Nicky popplewell
Mr
Well I just opened it out of the box and opened it up. First thing I noticed was a couple wear marks through the nets. Right by one of the poles. Then I seen a couple small holes in the fabric. I did just submit a return, let’s wait and see how it gets handled.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Patrice Boulianne Patrice Boulianne
Problème d’étanchéité.
Cela ne fait même pas un an que j’ai acheté ce produit et je l’ai reçu avec un problème d’étanchéité, j’ai demandé qu’on respecte la garantie mais on m’offre 30$ c’est ridicule j'ai payé 300$ , donc ce produit ne vaut que $30 dollars donc n’acheter pas leur produit je n’ai plus aucune confiance en eux . ATTENTION AUX ACHATS CHEZ VEVOR AUCUN RESPECT DES GARANTIES . COMPAGNIE NON RESPECTUEUSE ENVERS CES CLIENTS.
1 personer syntes dette var nyttig
Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Oversatt fra Fransk
Se originalen
Service Complaint Service Complaint
Service NOT SO GOOD
Tent came with missing parts and I had to contact service many times in order to get these parts ordered. They advised it will take 2 weeks to get these sent, yet you can get the complete tent sent in 2 days after placing the order. This was complete non sense so we had to argue and finally they were offering us money to accept this wait time, but I just wanted a new tent sent out. After 2 weeks we finally did receive a replacement. As far as the tent is concerned it is Okay for the price. Not Happy Customer!!!!
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Se originalen

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