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VEVOR bærbar dieseltank, 116 gallon kapasitet og 10 GPM strømningshastighet, dieseldrivstofftank med 12V elektrisk overføringspumpe og 13,1 fots gummislange, PE dieseloverføringstank for enkel drivstofftransport, grå

Kundeanmeldelser for VEVOR bærbar dieseltank, 116 gallon kapasitet og 10 GPM strømningshastighet, dieseldrivstofftank med 12V elektrisk overføringspumpe og 13,1 fots gummislange, PE dieseloverføringstank for enkel drivstofftransport, grå

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B.E. B.E.
No parts
This has been a good tank, but some of the parts have failed, and there is no after warranty support. You cannot even purchase replacement parts. So I'm stuck trying to make aftermarket replacement parts work. Too bad VEVOR doesnt offer better support. The vent portion of the main cap failed, and so did the DC fuel pump. Because I am barely out of warranty VEVOR's response was that they can't help - and advised me to look at other stores to find replacement parts.
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Kundeservice svar: Dear Valued Customer, Thank you for sharing your experience. We're sorry to hear that some components failed and that you were unable to obtain the replacement parts you needed. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. For further assistance, please visit our "Contact Us" page and submit a ticket. You can find the link in the bottom navigation bar of our website. Our after-sales team will review your case and assist where possible. We appreciate your understanding.
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Ky  Belser Ky Belser
Owner
Worked ok for about a couple of months after the warranty expired at which time the pump motor aparrently went out. I contacted Vevor to buy a replacement pump and they do not sell it and could not provide any way to get one except to search for a " similar " one on line. I told them that it was unprofessional to sell equipment like this and not be able. Stand behind the products to supply customers with a way to repair them. The closest thing that appears to be be able to possibly fit might be a transfer pump system that they sell that appears to be made to fit with the suction from the tank on one side and hopefully the same size outlet to attach the pump handle hose on the other side . I am going to try that instead of just taking the $550 nurse tank to the dump . You are just flipping the coin when you buy something like this from them like most Chinese companies and in this case it not me in the rear end . As the old saying goes , " You get what you pay for". I guess it is just a use for a couple of years and throw away unless you know how to work on this kind of thing . They could simply need a few pump motors in stock and that would solve the problem. . I guess they do not understand our level of customer service in China.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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