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VEVOR Høytrykksspylerpumpe, 25,4 mm (1") aksel horisontal triplex stempel, 276 bar (4000 PSI), 15 l/min (4,0 GPM), reserve høytrykksspylerpumpesett med feste, kompatibel med Simpson MorFlex 40224, 40225, 40226, Santoprene

Kundeanmeldelser for VEVOR Høytrykksspylerpumpe, 25,4 mm (1") aksel horisontal triplex stempel, 276 bar (4000 PSI), 15 l/min (4,0 GPM), reserve høytrykksspylerpumpesett med feste, kompatibel med Simpson MorFlex 40224, 40225, 40226, Santoprene

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m. y. m. y.
switcharoo
Purchased the 3700 psi received the 3300 psi pump. No exchange or reshipping me the 3700 psi pump. Sent partial refund after jumping through alot of hurdles. Wont be back.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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repairsservicesrtk repairsservicesrtk
Ruim
I bought two pumps, one is defective and has no pressure. I messaged the company and they didn't respond, and there's no warranty.
1 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Markus Markus
I received a broken product
The product arrived broken. At first, they only offered a partial refund, which I didn't accept. Then they offered a full refund. I accepted it. However, they clearly don't know how to issue refunds to customers. It’s been over two weeks and I’ve been in contact every day, yet the money still hasn't arrived, even though they keep promising it will.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dennis Salerno Dennis Salerno
Customer
I purchased this pump and after using it the first time it will not maintain the adjusted pressure that has been set. Once you release the gun trigger and pull the trigger again the pressure goes to 0. You need to undial the pressure valve knob and dial it back up again every time you release the trigger. The company keeps telling me they've turned my problem over to another team to resolve my issue but now it's been a month with no satisfaction. I finally just filed a dispute with my credit card company.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Bob Bob
CFO
The pump was very easy to unbox, and I was initially impressed with what arrived. Installation was straightforward—I removed the four bolts from the old pump, swapped it out, and the new pump fit perfectly and bolted right into place. Unfortunately, after starting it up, it only ran for about five minutes. It then lost pressure and began making a loud squealing noise. I believe something internally failed. I understand that defects can happen, and my first thought was simply to contact the company for a replacement. However, the customer service experience has been extremely frustrating. I have spent an unreasonable amount of time dealing with their bot system and have been unable to get a real person to respond or assist me with the issue. At this point, I am no longer interested in a replacement and am requesting a full refund. I will be purchasing a replacement pump elsewhere. Very disappointed with both the product failure and the lack of customer support. ⭐☆☆☆☆
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dharampaul Dharampaul
Mr
Mr 3 Mr 3 Mr 3
This product seems like it would work well. But the issue I have was replacing a AAA TRIPLEX PUMP on a DeWalt pressure washer with a Honda gx200 engine. This pump seem like it would work, but it's not possible Imo to tighten the Allen bolts. The AAA TRIPLEX PUMP is designed different. I have attached all 3 images.
4 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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stan stan
leak
leak oil from day one would not replace
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zach Zach
Pressure washing pump
This pump leaked from the unloader on the first job and then I got a new unloader and then after about 4 jobs the pressure of this pump got worse and worse so I had to discontinue use of the pump it did work decent at first just do not use for a pressure washing business
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Terry Terry
This is my second pump within a year the first one only lasted a year this one on the first go I like on a roof waterblasting and three of the nuts for the porcelain valves I guess you call them were loose and I lost all pressure and I had to replace the seals on the if I hadn't noticed that then it would have been the stuff pump on the first go so quality I'm in the middle see how long this one last four but yeah price is the only reason really that I bought a second pump
0 personer syntes dette var nyttig
Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Keeton Cassidy Keeton Cassidy
Pressure washer pump
Worked great. Way more pressure than the aaa pump that lasted 2 uses before losing all pressure. Third use on this pump started the pressure washer and the pump exploded.
3 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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