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VEVOR Hornambolt, Stålambolt Smedvekt 30 kg/66,1 lbs, Smedambolt Stålambolt Rundt horn Metallarbeid Stålambolt Smed Hardy hull

Kundeanmeldelser for VEVOR Hornambolt, Stålambolt Smedvekt 30 kg/66,1 lbs, Smedambolt Stålambolt Rundt horn Metallarbeid Stålambolt Smed Hardy hull

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Frederick McConnell Frederick McConnell
Mr.
Weight advertised on website is 100 pounds, shipping weight on box I received says 82 pounds -- enough said!
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Kundeservice svar: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
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Backyard Blacksmithing Backyard Blacksmithing
Hardie Hole useless
This item was purchased for a beginner backyard blacksmith when the cast iron anvil we had broke after a couple years of use. We had seen a youtube video "reviewing" it that didn't mention many downsides for a budget beginner anvil. One of the main reasons we chose this product was because of the hardie hole advertised at 1.1" square. It arrived and is in fact 1 and 3/8" square. This makes it useless for hoping to try to use a hardie tool that would be designed to fit in a 1" square hole. When I reached out to the company, hoping for a possibility of exchange, I was offered a partial refund of my purchase price. Due to the lack of a storefront and the cost of any effort at return shipping, I understand this was the only option given. However, I was frustrated that they seemed to state the website description was supposed to be updated with the correct hardie hole size and they were working on it, but hadn't done it yet. It doesn't take much to update a website description, and I feel it is misleading future customers. The anvil has a nice ring, but lacking other features and with the useless hardie hole, I wouldn't recommend it unless you literally only need a flat hard surface. We'll be looking elsewhere for another anvil.
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Kundeservice svar: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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Keenan Dixon Keenan Dixon
Mr.
I would love to report that my anvil came in quickly, and that I love forging on it.... but the truth is I had a different outcome this time. I ordered the anvil and after 2 full weeks of waiting I messaged vevor (Thursday well say the 20th)and they suggested a bit more patience, and I complied, but on the following Friday (the 28th) I was issued a full refund. Overall I am a little disappointed that I had to settle for a lighter anvil, and the overall experience. With that being said I believe in second chances. I will give them another shot because the do make quality tools and instruments! This one might not have worked out, but ill see yall again soon!
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mark Mark
Did not receive item
Item was lost in shipment. FedEx is a horrible shipping company. I do wish they would not use them. I did receive a full refund. It did however take several weeks to get it.
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ron Dyer Ron Dyer
Owner
Nice other than soft spot on face , dropped ball bearing and dented surface , basically a big piece of steel to hammer on but don't see it lasting
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
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Will Holt Will Holt
The shipping
The shipping was horrible, i ordered it on november 30th and was told i would get it on the second, then the third, then the fourth, then the 6th, 7th, 8th and finally it arrived on the 9th.
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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Huck Huck
Mr.
Mr. 1
Medium raps with a framing hammer. Every contact caused a dent.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jon-Einar Brattøy Jon-Einar Brattøy
Daglig leder
Dette produktet er søppel
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Kundeservice svar: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se meldingene våre.
A.J. A.J.
Leider sehr undurchsichtig
Das Produkt ist O.K. Leider konnte ich nicht erkennen, das der Amboss aus dem Ausland kommt. Es ist sehr schade wie man heute an der Nase herum geführt wird. Deshalb nur zwei Serne. Lieber nur einen Stern. Schämt euch.
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback.
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Rob Rob
Terrible experience
I have never experienced a worse customer service or shipping experience. To make the story short, VEVOR has no way of tracking anything accurately, and CEVA outright lies. Wastes your time staying around to accept a shipment that never comes. Finally they offered for me to drive to the warehouse and pick up the item. Never doing business with either company again. Wise up! You both have terrible reviews online.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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