Kundeanmeldelser for VEVOR kloakkkamera, 100 m, selvnivellerende avløpskamera med 10,1" berøringsskjerm, 512 Hz sender og avstandsmåler, IP67 slangebasert rørleggerkamera med lys - 12 LED-lys, 32 GB kort for kanalrør
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No customer service period.
This product did not work out of the box. I sent emails asking for support and in 2 years no reply, no support. I've called every 800, 855 phone number and nothing. The problem i really have is my elderly mother bought this for Christmas not knowing how poor the quality is and my elderly mother is the human your company ripped off. No warranty if vevor has NO customer service. No accountability for the products sold.
2 personer syntes dette var nyttig
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Failed in less than a week
The camera broke in less that a week. Trying to get it replaced is like pulling teeth.
3 personer syntes dette var nyttig
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The camera head that connects to the cable, is designed extremely poorly.
I'm a plumber by trade, I've had this camera for over 1 year and I want to explain to you why this product and most likely this company is awful.
First. They made me think their product warranty will help me fix this camera. WRONG. The design makes this camera beyond fixable, and it is designed to break. As I said, where the camera head connects to the cable of the camera is so flimsy that with simple usage, the cables get damaged. The repairs under warranty take over three months to arrive at the house. Within a few uses, it breaks again, and now you have to make another warranty claim, which will take another three months to arrive at your house. That broke again by the time they attempted to fix it twice. They told me it was out of warranty. And now won't give me my money back for a problem WHICH THEY NEVER ADDRESSED OR FIXED WHILEEEE IT WAS UNDER WARRANTY.
Not to mention that when I had this problem, I was not able to use the camera for my business, causing me to lose money on pipe repairs, inspections etc.
Absolutely awful design which uses 4 measly soldrerd wires inside a to hold the main camera head to the cable which break upon simple use inspecting pipes.
I will say that every other component is reasonably designed and works well. I do like the screen, the portability, the battery. But what is all that useful for when the main part of it breaks constantly? And the thing doesn't work at all? It wouldn't matter if it's made of gold. If it consistently breaks, and they take three months every time to send you a repair that they're pretending to help you with that just breaks again.
Don't waste your money.
6 personer syntes dette var nyttig
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nicht zu empfehlen
Leider ging die Kamera schon nach fast 9 Monaten Kaput!
Der Support bei Vervor ist eine Katastrophe!!!!!!!!!!!!!
0 personer syntes dette var nyttig
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Owner
This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.
3 personer syntes dette var nyttig
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Gått sönder
Fungera alldeles utmärkt vid 2 tillfällen nu har den lagt av, barra ränder på skärmen. Ljusstyrkan är lite för svag i gamla rör.
Kändes som att den inte tål vatten för 2 andra gången vi använde den så var det vatten i röret, då började det bli störning i bilden och någon linje som kom och gick.
1 personer syntes dette var nyttig
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Defekt
Hallo der Artikel ist defekt will zurückschicken bekomme bis heute kein Retuschein. Ich warte bis sich endlich ein Mitarbeiter meldet.
0 personer syntes dette var nyttig
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GERANT
Camera de qualité moyenne, en revanche tres mauvais SAV, nous avons cassé le cable reliant la camera a l'ecran. Le site est incapable de me re facturer uniqument le cable. Celà fait un mois que je bats avec eux il font semblant de rien comprendre, c 'est insuportable.
2 personer syntes dette var nyttig
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Product broke right away in customer service is practically non-existent
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 personer syntes dette var nyttig
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Owner
Decent camera for homeowner use. They do not hold up on regular use. Warranty is a whole other story.
You ask a question and they take 48 hours to respond. So just figuring out what is wrong could take a week. Then parts are 10-15 days before they ship. One breakdown and you are a month down with this camera. I have been sent parts that require me to solder tiny wires on and off an electric board in order for the camera to work. Vevor sees no problem with this. Warranty is horrifyingly bad but the camera is ok for occasional use. Price matches what you get, reel counters seem to be the weakest part.
2 personer syntes dette var nyttig
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