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VEVOR Tykkelseshøvel, to hastigheter, 330 mm bredt arbeidsbord, elektrisk benkhøvel, treblad, 2000 W 23500 o/min kraftig motor, doble ruller, overbeskyttelse, trebearbeiding for harde og myke trematerialer

Kundeanmeldelser for VEVOR Tykkelseshøvel, to hastigheter, 330 mm bredt arbeidsbord, elektrisk benkhøvel, treblad, 2000 W 23500 o/min kraftig motor, doble ruller, overbeskyttelse, trebearbeiding for harde og myke trematerialer

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Ma*** Ma***
Good Product...But
Solid Product but first try one set of cutters were cutting deeper than the rest. Tried removing cutters cleaning and carefully reseating but problem continued.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nicolae Nicolae
Perescu
I was really excited to receive this planer, and I wanted to like it. I bought it for hobby woodworking after saving up for it, so my expectations may have been a little high. The planer is usable, but it has a few shortcomings. The height scale isn't very intuitive, the feed rollers occasionally struggle to pull the board through, the dust collection could be much better, and the height adjustment handle feels a bit flimsy. My biggest disappointment is the finish. The planer leaves visible lines on the wood that require extra sanding afterward. It's not a deal-breaker, and with some practice you can still achieve decent results, but I expected a smoother finish. I'm giving it 2 stars because, while the machine didn't meet my expectations, VEVOR's customer support has been friendly and helpful whenever I contacted them. I hope this feedback helps improve future versions of the product.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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kipper kipper
mr
the carbide cutters are not the same height so you get grooves all down the work piece leaving you with lots of sanding. tried to return it but was given a 186 dollar refund instead. so have 500 into a planer that is us less for my needs.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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jusu jusu
Spiral-Style is complete joke
Spiral-Style is complete joke 2
Contacted the customer service first in two ways, and I gave them one week to reply; nothing so far, so I must come out with the negative review. Firstly, I also ordered the three-blade version with two speeds 5 days ago, but it hasn't yet arrived. - This Spiral-Style Cutterhead is an absolute abomination. The finish that comes from this doesn't change if you try to swap the blades or reinstall them. Also, they can be turned around only once, with two cutting edges, not four, and they don't sell new blades, and they are made of the same steel, so it will increase the cost of a full change in comparison to a 2-3 blade one. This finish is worse than any normal 2-3 blade machine could give; it also chips against the grain the same way as "normal" blades. Leveling the table 100% isn't possible, so for anti-snipe, you must build your own base from MDF/plywood that is 100% flat, which will eat 20-35mm of height capacity. Same for most tabletop planers, some have a better quality base to calibrate flat. Waiting to get my return information and money back. So far, no reply. Previously, customer service was prompt when I had an issue, and it was solved immediately. Oak board on the picture, did the same with pine, and sanding double the normal with Festool won't fix this even.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Woody L Woody L
retired hobbyist
On my first use the machine left linear grooves where some of the blades went deeper and some more superficial - required a great deal of sanding. The company has NO ACCESSIBLE CUSTOMER SERVICE. Technical support has no clue where I can get replacement blades for when these blades wear out.. i WILL NOT BUY FROM VEVOR AGAIN
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dylan Dylan
Woodworker
Tried to use this thing. Cutting head makes and awful sound when lowering with the crank and couldn't even lower past 1 inch to plane boards. Assuming it's a manufacturing error. Cuts well though for the price though unfortunately can't use because of the poor crank.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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