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VEVOR bassengpumpe med variabel hastighet, 1350 W, AC 220–240 V, 30 000 l/t, bassengpumpe for inn- og overjordisk bruk med filterkurv, kraftig selvsugende, programmerbar timer, for nedgravde og overjordiske svømmebassenger

Kundeanmeldelser for VEVOR bassengpumpe med variabel hastighet, 1350 W, AC 220–240 V, 30 000 l/t, bassengpumpe for inn- og overjordisk bruk med filterkurv, kraftig selvsugende, programmerbar timer, for nedgravde og overjordiske svømmebassenger

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matthewrrusso matthewrrusso
Pump ok. Screen not ok.
Pump works great. Screen function intermittent to not working at all after 2 weeks. So it’s now stuck on whatever speeds I originally set it at.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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YB*** YB***
Great Pump with a Problematic Display
Great when working, but the display is the weak point. Lasted less than 1 summer season before the display went out resulting in no way to control it anymore. Reading reviews it seems to be a common problem. Vevor attempted to ship me out a replacement display, but that was lost in transit. By the time they informed me, replacement displays were no longer available. Luckily, Vevor took it back for a refund but it would have been nice if it lasted or if replacement parts were readily available.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Gayle Michael Gayle
Owner
I purchased this pool pump because I've purchase other building material from this company in the past and the quality was fairly decent. After about one week use for the touch screen display stopped working. Reported the problem and a week has gone by and nobody has told me how this will be resolved.. Since the pump stopped working and I have no circulation my pool has gone completely green with algae taking it over. I am requesting a full refund and reporting this to my credit card company. I will never do business with Vevor again. This is just horrible way of doing business especially for a company that's trying to compete with other reputable company in the pool space. Customer service is lacking. Do not buy from this company
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Patrick Patrick
Homeowner
Pool pump has to be installed in a dry locations not a great feature. Noisey high pitch whine when running Cheap ground lug on motor housing. Wonder if it’s cu/al compatible. Instructions and care literature very minimal
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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