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VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

Kundeanmeldelser for VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

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alainfleury1969 alainfleury1969
ras
reçu pas encore montè
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Robert Robert
How to reach customer service
Love the greenhouse, but customer service is nonexistent. No possible way to contact them, no way to get more info, no way to complete the project. The order itself was a breeze, delivery was on time. Just tremendously unsatisfied with the absolute lack of customer support. Did I mention there is zero customer support?
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jeremymccloudjlm jeremymccloudjlm
Missing bolts and nuts
Missing half the bolts and nuts
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Kundeservice svar: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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swb000 swb000
MISSING SOME HARDWARE & IT LEAKS SOMEHOW
Missing hardware and it leaks. The box was in rough shape, but sealed. The hardware bag was open, so I had the impression it might have been a returned item and I was worried about missing parts. Sure enough there were missing nuts and bolts. I ended up purchasing enough to make do and I'll return those I didn't need. I bought a smaller version of this tunnel greenhouse a few years ago and it has seemed pretty good. It's more sturdy being smaller and I installed it under a balcony so it's protected somewhat. It doesn't leak. It's possible the water inside this one is condensation, which doesn't make sense to me given the temperatures. When I touch the surface inside, it's completely wet which is why I think it's possibly condensation. If I were using it for plants, I wouldn't worry, but I had hoped to store things inside until I have enough to afford hiring a truck to donate them. For now I'll just leave it standing and see how it goes since I'm an 80 year old woman and it dook quite a bit of time to assemble it.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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24_7jbc 24_7jbc
Worth the price for what it is
For what it is, its worth the money. Lasted me 2 years. The instructions are terrible but common sense will tell you how to put it together with the pictures. Will probably get another one for this year. Would have probably lasted longer if a storm hadnt hit it.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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wdkearney wdkearney
Cheap, but metal tubing is solid structure.
You get what you pay for. The zippers for the door went first, then the cloth tie-backs for the window plastic. And don't skimp on tie-downs. A medium wind can carry it away. That said, the basic structure is solid. I am in my third year, having replaced the original plastic with greenhouse plastic, added rigid doors and roll-up sides. The cost was worth it just to get the fitted metal tubing.
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Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kim Kim
eeh
Honestly, the cover is fragile. I've already had a stick go through it, and the frame- we tried to move the greenhouse the other day, and the frame broke... very disappointing.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marc Marc
Serre à améliorer
Devrait avoir une sangle d'attache à chaque arches avec les grand vents que nous connaissons c'est la 2 ieme qui s'écrase sur les plants
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Caroline Caroline
27' Tunnel Greenhouse
It's a great greenhouse dor the price. We found the man door does not fit and does not close so stick to the roll up door. Absolutely use sandbags all around and tie down the top with ropes! Any little wind will lift the whole thing! Keep the windows and door closed in stronger winds. There needs to be more frame ties inside, 1 in each corner is not enough, and 1 tie down on the outside of each corner doesn't suffice either! The door latch is a joke so we just tie it shut. Other than these problems and we're glad we purchased the 5 year "NO QUESTIONS ASKED" Warranty we're happy with it. Will post photos & video later if allowed
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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STRUTYNSKI STRUTYNSKI
Structure un peu légère
Difficile de retrouver la même qualité de serre que celle achetée il y a 20 ans. La structure en alu est un peu fragile et le serrage ecrase les tubes ; des inserts en métal éviteraient le problème. Néanmoins le rapport qualité/prix est correct mais il reste à voir la tenue dans le temps.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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