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VEVOR Veggmontert Vifte, 505 mm Veggmontert Hengende Vifte med Oscillerende & Dugg, Fjernkontroll, IP44-klassifisert, 3 Trinn, 18T Timer, Temperaturkontroll, Kraftig for Industri, Kommersiell, Garasje, Verksted, Treningsstudio

Kundeanmeldelser for VEVOR Veggmontert Vifte, 505 mm Veggmontert Hengende Vifte med Oscillerende & Dugg, Fjernkontroll, IP44-klassifisert, 3 Trinn, 18T Timer, Temperaturkontroll, Kraftig for Industri, Kommersiell, Garasje, Verksted, Treningsstudio

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Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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patspolishperfection patspolishperfection
Shuts off and on
I got my fan a month ago and it worked great but the last week it has been shutting off on its own and not starting back up without jiggling or moving it! I bought another 2 weeks after and it seems to be running ok!
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gaetano Lavore Gaetano Lavore
Prodotto arrivato difettoso è nemmeno sostituito
Ho acquistato questo ventilatore, è dopo averlo fatto montare ad uno specialista per evitare errori o rotture, dopo solo venti secondi la funzione "swing", ossia oscillazione non funzionava più, rimanendo bloccato. Dopo vari tentativi nel contattare l'assistenza, mi scrivono che " non abbiamo potuto procedere alla sostituzione poiché il pezzo di ricambio è andato perduto durante la spedizione ". Quindi dopo varie settimane ad attendere invano mi dicono che possono offrirmi un rimborso di 50 euro per un ventilatore pagato 85. Società poco seria è non affidabile
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Kundeservice svar: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Erica Erica
Ability to contact support is lacking
Online this said it had a fully enclosed motor which is NOT the case. I have reached out to return them and it has been 4 days with no response. I'm not impressed with this company so far.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Al*** Al***
Crappy fan
The remote control on fan doesn't work 😕😞
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cmm Cmm
Me
I ordered this item from this company. And I have been in a shipping, hail with them for the past 2 months. I finally got a refund today. They shipped the item to whoever has never showed up. I would never never do business with them again every time I buy something they ship it somewhere else, they don't listen to you. Their customer service sucks and treats you like s*** and patronize you .
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Kundeservice svar: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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fred fred
mr,
Cheaply made! Can not get a hold of anyone to return the item! very unhappy!!!!!!
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jatty Jatty
Poor Customer Service
Another product in my order arrived damaged. Contacted customer service and they never responded. Talked to an agent and they kept telling me that they emailed me and they have escalated the issue but I never received an email. Have yet to get a resolution. The agent keeps sending me screenshots of emails she said they are sending me but removes header (does not display the email it was sent from, email sent to and date and time). I have checked all my folders and those emails have not been received. This company is a scam save your money. They will not provide support for their products.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dmytro Dmytro
Brooke from the factory
Brooke from the factory  1
The item arrived broken from the factory. I spoke with customer service for three months , but they didn’t respond properly. They tried to send me spare parts from China, which didn’t work. Still after three months I didn’t get any refund and any spare parts.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Juan campos Juan campos
Dejo de funcionar
Dejo de funcionar  1
Cómo puedo devolver he comprado varias cosas y es la primera vez que deja de funcionar
1 personer syntes dette var nyttig
Kundeservice svar: Hemos recibido su solicitud sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades estén resueltas. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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KMN KMN
Tactical engineer
Tactical engineer 1
I cannot recommend buying from Vevor in general, as they try to avoid responsibility during the return process and offer only partial refunds. If the customer does not accept their terms, they turn customer service into a nightmare. Every 48 hours you receive automatically generated messages promising that a “specialist” will get back to you, but after more than a week, nothing has progressed. Their tactic of wearing the customer down probably works on many people, and many will give up on making a complaint because Vevor has created a system that makes customers tired of waiting for a refund.
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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