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VEVOR sveisehjelm automatisk mørklegging, 100 x 80 mm sveisehette i ekte farger, soldrevet sveisemaske med 4 lysbuesensorer, bred skyggelegging 4/5-9/9-13 for TIG MIG-sveising, skjæring og sliping - METIS-serien

Kundeanmeldelser for VEVOR sveisehjelm automatisk mørklegging, 100 x 80 mm sveisehette i ekte farger, soldrevet sveisemaske med 4 lysbuesensorer, bred skyggelegging 4/5-9/9-13 for TIG MIG-sveising, skjæring og sliping - METIS-serien

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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6 anmeldelser
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Mosquera Mosquera
Quiero mi garantía, y hasta ahora no me han dicho nada.
No lo recomiendo; funcionó durante una semana y luego se averió. Hasta el momento no he recibido ayuda de nadie y sigo esperando una respuesta sobre cómo se resolverá este problema.
0 personer syntes dette var nyttig
Kundeservice svar: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Martin Pedersen Martin Pedersen
Cant see anything
Dont buy, you cant see anything when welding
1 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
Se originalen
Welder Welder
Owner
Access to change screens and batteries is horrible Overall, I would not recommend this product. Head strap is not designed well, Adjustment does not keep the helmet up when not in use. Product arrived with wire pulling out. Reached out for refund and they only wanted to refund half or send a replacement. I am currently waiting for a response from them after my request for a full refund.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oscar Oscar
Problème de cellules
Les cellules sont mal placées ce qui entraîne régulièrement des coup d'arc lorsque l'on soude au TIG
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Paul K Paul K
Products are fine, customer service not so good
I ordered a plasma cutter and 2 auto darkening welding helmets for my first order . The first helmet arrived with no issues, it included batteries in the welmet, and 2 spares, plus spare lenses and info book. The plasma cutter arrived soon after, the box was in good shape. The plasma cutter had a dent in the casing , other wise looked good. The second helmet was stuck in chino, CA and wasnt moving, I contacted customer service and right after started to show tracking. When it arrived, it had been taken apart, the auto darkening unit was just flopping around, it also had no packet with lenses, batteries and booklet. So I contacted customer service, I provided pictures and a full description. they advised that they would contact me with in 48hrs. So while waiting, I purchased batteries and repaired the helmet. I notified customer service that I repaired the helmet and only needed the replacment lenses. They responded with, " do to a low stock, they cant help me" So as a first time customer to Vevor, I'm also a last time customer. As a Mechanic, I'm familiar with equipment, I have mostly miller and lincoln equipment, I wanted to give the cheaper stuff a chance and maybe do a review on it. So I gave it a shot. Its hard to do a review when you have to repair the product to use it. I wonder how it will go if there's is an issue with the plasma cutter.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Peetz Mike Peetz
Operation engineer
Looks like it should work, but it didn’t
1 personer syntes dette var nyttig
Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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