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VEVOR 50W CO2-lasergravør, 500 x 300 mm, CO2-lasergravørkutter med 4-veis luftassistanse, graverings- og kuttemaskin, kompatibel med LightBurn CorelDRAW RDWorks, for tre, akryl og glass

Kundeanmeldelser for VEVOR 50W CO2-lasergravør, 500 x 300 mm, CO2-lasergravørkutter med 4-veis luftassistanse, graverings- og kuttemaskin, kompatibel med LightBurn CorelDRAW RDWorks, for tre, akryl og glass

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Ashique Chowdhury Ashique Chowdhury
Not great for engraving details
As a 45W machine id expect it to be able to etch acrylic decently but layer lines appear quality of the etch is not great unless you lose out on speed. Appears the the tension belts aren't too great on the machine. Probably good for cutting though if that's what you need it for. My suggestion is to use a different company or maybe a different machine from vevor because it seems lacking in quality
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nick Nick
So many things...
I have zero experience with laser engraving. This arrived, I set it up even with completely cryptic instructions. The instructions seem like they might be useful for someone who does laser engraving for a living. Anyway, RDWorks, not very good. Looks barely translated to English. Gave up on that, bought Lightburn. It's better, but still having issues. Tried to use support, got an answering service. They, of course, could not do anything to help me, and so they took a message, basically, and said somebody would contact me in a couple days. Then I got an email back while I was at work, which I couldn't answer at the time, and came in later in the evening to return the email and get some support, and they had already closed the ticket. I got an engraving started and it gets to the same point every time and then craps out. So I really do still need to talk to somebody but I'm not really thrilled to contact "support" again. I use the quotations because they say that their support is available 24 hours a day, 7 days a week when it is in fact not available for those hours.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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