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VEVOR Dreneringssett for innkjørsel, plastrist - 5,8

Kundeanmeldelser for VEVOR Dreneringssett for innkjørsel, plastrist - 5,8

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Fa*** Fa***
product use and documentation
the instructions and pipe connections didnt work
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ron Mayhue Ron Mayhue
Mr.
There is no way to connect to either 3 or 4 inch drain pipe! After talking by email to AI and no real person after asking several times I just gave up and accepted the $50 partial refund and I am going to duct tape it together!!!!
1 personer syntes dette var nyttig
Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Blake Blake
Cheap, flimsy, poor quality
This is definitely not a good alternative to the options at big box stores. It’s flimsy and flexible rather than rigid and durable. There is no way it would hold up to vehicle traffic—it even flexes under my weight when I walk on it. The grates don't have enough openings, causing water to pool and bypass the channel when used alongside a driveway. To make matters worse, the pre-formed pipe connections aren't standard sizes, so I had to rig my own setup with extra fittings. I fully expect to replace this within a couple of years. Save your time and money.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced an issue with your product, but we're pleased that it was resolved through our email support. Your feedback is important to us and helps us improve our products and services. We are committed to providing high-quality products at affordable prices while maintaining the standards our customers expect. If you have any questions, concerns, or suggestions, please visit the "Contact Us" page in the bottom navigation bar of our website and submit a support ticket. Our customer support team will follow up by email and work with you until your concern is fully resolved.
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Lou Garza Lou Garza
Its Metric!
I saw them on tiktok, tiktok was spying on me because I get floods when it rains hard so they free recommended it to me. No videos on tiktok ever showed anyone installing it, it was just people who received it and had it in their hands showing it off. No measurements, nothing. I ordered them, they arrived, I went to the hardware store to find the pipe to put it all together. Nothing fits. Went to various hardware stores, nope! Finally called vevor to see WTF was going on with their product. They said: "Oh, its because its metric in size not standard " then why are you selling them then?! I can find any metric size pipe here. You'd think if a big company like vevor wants to sell their products all over the globe they would make one hole metric and the other one standard! Nope!! Both are metric. Its lame. Its a waste of my time. A hurricane is building up in the Gulf of America and I shojkd of had this finished and done by now! If it floods,im suing vevor for incompetence!
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Peter Andersson Peter Andersson
Herr
Herr 1
bad poor quality does not stick together must be glued want too return item
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Yunier Caraballo Yunier Caraballo
No especifica inch
No está bien especificado las medidas del drain pues exponen unas medidas y cuando llegan no coinciden mi proyecto fue un total fracaso es la primera ves que sufro una decepción con vevor además me puse en contacto con costume service para alguna posible devolución del producto y me dijeron que probara poner otras medidas de los tubos
0 personer syntes dette var nyttig
Kundeservice svar: Estimado cliente: le agradecemos que comparta con nosotros su experiencia de compra. Lamentamos mucho los inconvenientes que ha tenido con el producto. Hemos abierto un caso para dar seguimiento a esta situación; nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema se haya resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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Wayne Wayne
Buyer
The products top does not fit tightly allowing it to easily be knocked out of place and as well the area between cover and the body of the part is where the liquid would flow along with and dabree ending up building up dirt etc . The products cover / lid is higher than the body of item making water flow incorrectly as stated above. Also it seem this company needs pictures etc in order to return due to not satisfied with products. Shouldn't have to jump through hoop to return merchandise!
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Owen Owen
Horrible return process!
Two of the four sections arrived damaged. Therefore I could not use any. I asked for 2 new sections to be shipped to me. I sent photos of the damaged goods, along with photos showing that the box had been damaged in transit. I had purchased the shipping insurance. However when I made the claim I ran into numerous emails being sent back and forth. They did not honour the shipping insurance. Nor did they want to give me a full refund. They offered to give me back $30 at first. Right! To cover a $159.00 item! I refused; they then offered $40. Again I refused, and they offered $80. Finally after telling them I was going to go through my credit card company they refunded me most of the item value back. This whole process took over 3 weeks to resolve. I have dealt with Vevor for a number of years and have never had an issue with damaged goods. Not sure if I would ever buy from them again. I felt like I was not treated as a customer.
3 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ronald Longo Ronald Longo
What do you expect from china
Install is schecthy be prepared for more work then expected...simple but not easy 😕 this product will need to be concreted in\n Or it will float away, no feet on it to be secured. Undergroundand plastic is too thin to mount anything, too. You're going to need to fully concrete your unit in or it will float.... A couple mounting brackets to anchor a footing in the ground would have been very helpful.But like I said, what do you expect from China?\nSet your own risk also, you do not want to hit it very hard.Cheap chinese plastic
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Betty Riegler Betty Riegler
Mrs
Homes in top grate are large. So large the trench will fill with debris. I’ve been trying to contact their customer service department to return these for almost 3 weeks. Keep getting the runaround about wanting pictures. Finally got something today. That said you can return but you’re paying all postage return shipping won’t tell me where it needs to be sent to so I can find out how much I’m totally dissatisfied. Total waste of money and unfortunately, I ordered two sets of these beware.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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