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VEVOR elektrisk vinsj, lastekapasitet 5600 kg, 12 V DC lastebilvinsj med Φ9,5 mm x 24 m syntetisk tau, kabelføring i aluminium, trådløs og kablet fjernkontroll, IP55 vanntett, egnet for tauing av terrengkjøretøy, jeeper, tilhengere og båter

Kundeanmeldelser for VEVOR elektrisk vinsj, lastekapasitet 5600 kg, 12 V DC lastebilvinsj med Φ9,5 mm x 24 m syntetisk tau, kabelføring i aluminium, trådløs og kablet fjernkontroll, IP55 vanntett, egnet for tauing av terrengkjøretøy, jeeper, tilhengere og båter

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Alexandre Alexandre
President
Deja sauter utiliser 3 fois je trouve sa plate avoir payer autant cher pour quel ne puissent faire plus longtemps que sa
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Tony Tony
Chief
SCAMMERS CROOKS THIEVES SCAMMERS CROOKS and THIEVES SCAMMERS CROOKS and THIEVES do not buy anything from this crooked company they will take your money send wrong items an do nothing about it.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeffreaux Jeffreaux
Owner
Owner 3
Nice Winch.. not reall happy with the way the electronics are mounted on the top.. I got a real good price on it so I thought I would try it.. It is by no means a Warn brand winch. That being said... The price was great.. The remotes both work fine. The wireless one uses some odd sized battery.. Not a huge issue but it does mean you don't likely have one setting in the junk drawer at home. I Sold it before ever actually putting it to use. So my review is somewhat not that relevant. I did like the rope on the winch.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Lasko Lasko
Hasimovic
Hasimovic 3 Hasimovic 3
Colis livré 3 jours en avances, mais le colis est arrivé avec une ouverture ce qui est dommage jespere que rien n’es manquant a l’intérieur
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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DIMITRI SAVART DIMITRI SAVART
Treuil
Il est vraiment bien mais il fait énormément de bruit et quand je les déroulé la corde était fondu du coup pas pu le déroulé a fond j'attends une réponse du sav on verra si il son correct
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Justin Craig Justin Craig
Dr.
This is the third identical 13500 lbs winch I purchased (the first 2 were purchased via Amazon and Temu, both of which suffered catastrophic failures after minimal use; the winch purchased from Amazon failed on its first use fracturing the steel/aluminum casing where it bolts into the mounting plate. Additionally neither winch was capable of the out spooling fumnction by either wireless or wired controller This particular winch demonstrated enhanced design and quality control and came fully functional. Will customer service please contact me to discuss how I might repair or replace parts on the first two winches? This winch operates within the specifications advertised and came with fully function line out capabilities by wireless and wired remotes. I've used it for 2 jobs and it has performed admirably, relative to the two defective winches i purchased previously. I've been a big fan of this company but my experience with the first 2 winches has left me questioning my support for Vevor.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Curtis Grates Curtis Grates
Mechanic
So far so good
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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ROSTYSLAV SKOBLENKO ROSTYSLAV SKOBLENKO
13500
Unfortunately, the characteristics are different from the real ones. I couldn't uproot a 2 inch branch, it gets very hot, the quality of the cable is very low.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tonton bob Tonton bob
Treuil 6t
Dans l'ensemble le rapport qualité prix est correct. Je suis dans l'attente d'un solénoïde de remplacement car seulement un sur deux Fonctionne. Reste a voir le fonctionnement du SAV
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cliff Cliff
Owner
This winch is not a good replacement for a cable. Used it three times on my car trailer and the rope became wedged over itself on the spool and will not come back out. Vevor has not offered any reasonable solution or even a new rope to repair it. Do not waste your money on it.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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