Kundeanmeldelser for VEVOR mekanisk nøkkelfri dørlås, mekanisk dørlås med 14 nøkler, mekanisk dørlås med tastatur og justerbar tommelknapp, vanntett nøkkelfri portlås i sinklegering på én side, for hjemmekontor
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missing parts and low quality
purchased 7 of these. 1 was missing parts and 1 does not work. Support has been dragging me along for months and still has not offered to replace the defective units. Recommend not purchasing this particular model until they have the bugs worked out.
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Pas très content
Je sais pas si c'est moi mais quand je lai installer, si je serre trop les visse qui assemble la pogné elle vient dure a tourner et la clanche ne veut pas ressortir alors j'ai abandonné et remis ma vieille.
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president
I still have it somewhere < it came with missing parts < I called and they give me a lot of excuses for return, bad customer service
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Didn't work after installing
I spent 1 hour adjusting the fitment then it won't lock. I used the second set to finally install it.
My tenant claims it was too complicated and didn't always work. I removed it replace with original and put it back in the box through it in the corner make it up as a lesson and a loss
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Mrs
My husband has dementia and wanders so I needed a way to lock the door from the inside that had a code, not a key. This lock worked well at first, although the placement of the handle makes it difficult to put in the code and open. It is vertical, in front of the key pad making it difficult to use. It worked well for about a month. One night I went to open it and one of the keys was jammed and I could not unlock it. I tried everything I could but finally had to remove the lock completely, which left a hole in the door. I spend the next 3 hours trying to install another lock. I don't usually give bad reviews. I grew up with the "if you can't say something nice, don't say anything at all" motto, but I think a lock than fails is dangerous. I thought a mechanical lock would be safer than electronic, but not this time. Sorry to be so negative.
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Incompleto
No me llegó completo los accesorios de instalación
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Wont Allow a Refund for a Horrible Product
Returns with Vevor is impossible. They run you around in circles. You have been warned.
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Good lock with one design flaw
I had a lot of hope for this lock since it had all the features I wanted. Unfortunately there is a design flaw that ultimately led me to return the product. The hole (on the back) where you turn the lock handle direction is small and if you use a common screwdriver bit it damages the ridges used by the flat bar. I cannot find such narrow bit that would work. This seems like a specialized tool that vevor should provide, or redesign the hole. More troubling though is the endless back and forth with the support team who promised me that 'engineering' would research and get back to me. Twice I had to contact support to find out a status. 'Engineering' never provided any response. Support didn't want to provide me a refund. Eventually I just sent the product back and asked my bank to refund me on my credit card. Cost me $20 to send it back since it was a bit heavy. Vevor did not reimburse. Sorry, this is way too much trouble for me to with this merchant in the future.
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Owner of GBC LLC
This entryway pushbutton lock system works pretty good after its installed, but the assembly was nerve wrecking! The two screws that secure the two halfs together on the door are all but impossible to start and screw in. It took me one hour of sweat and cuss words to finally get it together!!!! Not for the faint at heart
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Rescue
The directions aren't real explanatory on how to change the passcode I had to Google it online to figure out how to change the passcode The directions in the manual suck
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