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VEVOR mekanisk nøkkelfri dørlås, mekanisk dørlås med 14 nøkler, mekanisk dørlås med tastatur og justerbar tommelknapp, vanntett nøkkelfri portlås i sinklegering på én side, for hjemmekontor

Kundeanmeldelser for VEVOR mekanisk nøkkelfri dørlås, mekanisk dørlås med 14 nøkler, mekanisk dørlås med tastatur og justerbar tommelknapp, vanntett nøkkelfri portlås i sinklegering på én side, for hjemmekontor

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Kelson Drugs Kelson Drugs
missing parts and low quality
purchased 7 of these. 1 was missing parts and 1 does not work. Support has been dragging me along for months and still has not offered to replace the defective units. Recommend not purchasing this particular model until they have the bugs worked out.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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guy bilodeau guy bilodeau
Pas très content
Je sais pas si c'est moi mais quand je lai installer, si je serre trop les visse qui assemble la pogné elle vient dure a tourner et la clanche ne veut pas ressortir alors j'ai abandonné et remis ma vieille.
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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nelson primus nelson primus
president
I still have it somewhere < it came with missing parts < I called and they give me a lot of excuses for return, bad customer service
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kirk Kirk
Didn't work after installing
I spent 1 hour adjusting the fitment then it won't lock. I used the second set to finally install it. My tenant claims it was too complicated and didn't always work. I removed it replace with original and put it back in the box through it in the corner make it up as a lesson and a loss
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pamela Wilson Pamela Wilson
Mrs
My husband has dementia and wanders so I needed a way to lock the door from the inside that had a code, not a key. This lock worked well at first, although the placement of the handle makes it difficult to put in the code and open. It is vertical, in front of the key pad making it difficult to use. It worked well for about a month. One night I went to open it and one of the keys was jammed and I could not unlock it. I tried everything I could but finally had to remove the lock completely, which left a hole in the door. I spend the next 3 hours trying to install another lock. I don't usually give bad reviews. I grew up with the "if you can't say something nice, don't say anything at all" motto, but I think a lock than fails is dangerous. I thought a mechanical lock would be safer than electronic, but not this time. Sorry to be so negative.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gladis Silva Gladis Silva
Incompleto
Incompleto  1
No me llegó completo los accesorios de instalación
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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RR RR
Wont Allow a Refund for a Horrible Product
Returns with Vevor is impossible. They run you around in circles. You have been warned.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike Lapenna Mike Lapenna
Good lock with one design flaw
I had a lot of hope for this lock since it had all the features I wanted. Unfortunately there is a design flaw that ultimately led me to return the product. The hole (on the back) where you turn the lock handle direction is small and if you use a common screwdriver bit it damages the ridges used by the flat bar. I cannot find such narrow bit that would work. This seems like a specialized tool that vevor should provide, or redesign the hole. More troubling though is the endless back and forth with the support team who promised me that 'engineering' would research and get back to me. Twice I had to contact support to find out a status. 'Engineering' never provided any response. Support didn't want to provide me a refund. Eventually I just sent the product back and asked my bank to refund me on my credit card. Cost me $20 to send it back since it was a bit heavy. Vevor did not reimburse. Sorry, this is way too much trouble for me to with this merchant in the future.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Kim Kim
Owner of GBC LLC
This entryway pushbutton lock system works pretty good after its installed, but the assembly was nerve wrecking! The two screws that secure the two halfs together on the door are all but impossible to start and screw in. It took me one hour of sweat and cuss words to finally get it together!!!! Not for the faint at heart
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martin A Politte Martin A Politte
Rescue
The directions aren't real explanatory on how to change the passcode I had to Google it online to figure out how to change the passcode The directions in the manual suck
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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