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VEVOR mekanisk nøkkelfri dørlås, mekanisk dørlås med 14 nøkler, mekanisk dørlås med tastatur og justerbar tommelknapp, vanntett nøkkelfri portlås i sinklegering på én side, for hjemmekontor

Kundeanmeldelser for VEVOR mekanisk nøkkelfri dørlås, mekanisk dørlås med 14 nøkler, mekanisk dørlås med tastatur og justerbar tommelknapp, vanntett nøkkelfri portlås i sinklegering på én side, for hjemmekontor

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Daniel Novak Daniel Novak
Mr
Two issues: (1) the lock is not tall enough to cover a pre-existing deadbolt hole. In fact, you'll need to bore a hole thru door just at the bottom of the deadbolt area. You won't be able to use a deadbolt because the lock (height) covers a portion of the deadbolt hole. (2) All locks are keyed differently. I ordered 5 locks and no two locks have same key. So I have a couple of key rings with five keys on them (each key must be labeled for its door). The locks are mechanically sound. I've been using them for a few weeks and other than the above mentioned issues, I feel they are a good value for the price.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jeremy Jeremy
Not the best
Okay fro the price but not as good of quality as one from a lock smith
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Manny Manny
iBooks good but don’t think it could last.
I recently bought 2 for each side of the house but for the way my gates are build does not work. Quality it’s okay don’t think it would last longer the. A year with the Florida weather. So I returned both
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Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Angela de Weger Angela de Weger
Broke within a few months
This lock broke within a few months. The challenge then became how to remove it. This can only be done from the inside. I had the lock on a door that is at a height with no other access. I had to climb across a very narrow ledge to break into a window. Not a great design, and quite cheaply made.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Hans Hans
Nicht so leicht zu montieren
Das Türzahlenschloss ist etwas mikrig ausgeführt,...nicht so leicht zu montieren. Die Vierkantbolzen sind zu kurz, habe mir längere im Baumarkt besorgt.
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Aleshia Aleshia
Locks malfunctioning
I bought these looks for my 6 year old son with non verbal autism who is a major flight risk. The locks worked great and are the only thing that keeps him safe but I would love to be able to have them replaced since it has not even been 1 year.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Konstantin Konstantin
Installation is the pain
Wasted 2 hours on installing this thing. Definitely need to make installation user friendly. Very outdated approach to the mechanics, it’s 2025.
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Kundeservice svar: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Colin Colin
Good but not great
Installation is not easy because of the flat bar for actuating the lock. The instructions are sorely lacking in this regard. One end of the bar has two "dimples" which must go into the combination side of the lock. There are 2 different lengths provide. I found that neither one worked for a 3.5" install and the longer one had to be cut. I cut it too short and did not have a working one because I inserted it the wrong way around. I ordered a replacement unit rather than try to get the part from tech support. Good thing I did too because the original one would not stay open fully, but "rebounded" about .5 inch not allowing the gate to close fully. However once I replaced the combo side3 of the lock with the new unit, it worked. I also rebuild my gate with 2x6s laid with the 1.5" side to mount the lock so that was room for the mechanism without having to add a block.
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Saubion Saubion
Serrure
Bonjour. À ce jour, ma serrure je ne peux toujours pas mettre le code. Il y a vraiment un problème dans le mécanisme malgré les tutos que vous m'avez envoyés et que certains je ne peux pas lire. J'ai fait tout ce que vous avez demandé. Impossible de faire fonctionner le mécanisme. À ce jour, je désire le remboursement. Cordialement fred
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Phil Phil
mr
Purchased these a little over 12 months ago, coatings coming off, one handle has fallen off rendering them unusable, these i installed on front exterior gate as security, unfortunate as would do the job if bit more robust and lasted longer for the price
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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