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VEVOR platekomprimator, 6,5 hk 196cc bensinmotor, 5600 VPM vibrerende bakkestamper, 10,5 kN komprimeringskraft, 51 x 37 cm plate, gåbakvendt komprimator for asfaltering, fundamentering og jord

Kundeanmeldelser for VEVOR platekomprimator, 6,5 hk 196cc bensinmotor, 5600 VPM vibrerende bakkestamper, 10,5 kN komprimeringskraft, 51 x 37 cm plate, gåbakvendt komprimator for asfaltering, fundamentering og jord

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Anthony Cox Anthony Cox
Customer service is useless
Poor instructions on how to "remove the vent sealant before use." Then was told that the "tech team" will contact me via email in two business days. How about just having the "tech team" do a proper manual? Not impressed thus far, hopefully the product is not this shoddy.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Aspen acres farm Aspen acres farm
Good enough
Works fine for the cost. However it has carburetor problems. Fuel doesn’t get into the engine fast enough so you only get 2 minutes of run time before it shuts off and you have to wait to restart. Now the needle valve in the carb sticks on slightly so you have to shut the fuel off between uses or it dumps the whole fuel tank into the engine and you are forced to change the oil. Reached out to vevor. And They never replied. Will probably have to swap out the carb for something brand name to fix the problem. Broke the pull chord the other day but that’s just cause it has 10x the usage as it’s supposed to.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Lee Burkett Lee Burkett
Check all before use
Compactor was easy to assemble and start but did not work. Had to take it apart and determined the belt was not around the lower pulley.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tim Owens Tim Owens
Builder
Runs great for 5 minutes, then it shuts off. Let it sit for a minute and it starts back up for five minutes and dies. Oil is full, gas on, choke off
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stephane Beaulieu Stephane Beaulieu
Delivery very late. Packaging completely destroyed.
Delivery very late. Packaging completely destroyed. 1 Delivery very late. Packaging completely destroyed. 1
Item have been lost first time. Re-ordered. Arrived with a completely destroyed packaging.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roby Roby
Mr
Mr 1 Mr 1
La piastra vibrante dopo neanche 30 minuti di funzionamento presenta la rottura dei supporti del serbatoio di carburante e della griglia di protezione della marmitta a causa di materiali scadenti e sottili. Le vibrazioni inoltre fanno allentare molte viti che vanno continuamente controllate.
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Kundeservice svar: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Bill Bill
Another tool to fix
I purchased this plate compactor to do a small driveway and a small patio. Out of the box it looked promising. I put it together per the instructions and also put in the required amount of oil. Ten minutes after using it the engine locked up. I contacted supported which was non existent. After three days of no answer from support I bought a new engine to put on it. I took off the belt and found the clutch was jammed up against the crank case. No spacer at all. I made a spacer put it back together and it finally worked enough for me to finish my stone tamping. Buyer beware there is no warranty or support from VEVOR at all.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Andrew Smith Andrew Smith
Mr
Not satisfied. The part came with a broken wheel. They made it difficult to get a new one. Lots of hoops to jump through.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Adolfo Naranjo Adolfo Naranjo
VEVOR compactor
VEVOR compactor  1
Compactor doesn't vibrate anymore after 2 jobs It worked really well in the beginning but now it won't move foward and doesn't have the vibrating power to move at all
4 personer syntes dette var nyttig
Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Not what I was hoping for
Not what I was hoping for 1
Waited almost 4 weeks for this machine and it died at the end of the first job. Oil level checked daily. Now spits oil from the exhaust. Extremely disappointed.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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