Kundeanmeldelser for VEVOR platekomprimator, 6,5 hk 196cc bensinmotor, 5600 VPM vibrerende bakkestamper, 10,5 kN komprimeringskraft, 51 x 37 cm plate, gåbakvendt komprimator for asfaltering, fundamentering og jord
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Arrived broken damaged in shipping, I assume.
Had potential but arrived broken with Oil everywhere. The box was damaged however the unit did not appear broken. Throttle mechanism is broken and the unit will mot start. Would be nice to speak to a person but this does not appear to be easy or even possible.
Want unit returned however once return process was comp completed, I did not receive confirmation that the form was received.
Overall disappointing experience.
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Where is the Support? BEWARE
This item arrived on jobsite but did not have spark at spark plug out of the box. I immediately contacted Vevor customer support, reported the issue with a video via chat, and got a ticket number. The ticket never appeared in my account, and no response was received. No one will talk on live chat to assist either. Very disappointed with the item, but shocked by the lack of service. Two days work lost because of this product issue and no resolution.
After 3 days, tech support responded that they are hard at work troubleshooting. It isn’t clear what exactly can be accomplished. I requested a refund which resulted in pleading like I’m canceling a Sirius Xm subscription. The Refund Policy isn’t quite as good as it says apparently. You will wait until they are good and ready to let you return an item. Reevaluating my purchases in the future for sure!
Vevor Tech Support reached out again and offered to replace or refund. This is the first issue I’ve had with Vevor engine driven products. Since they backed up their product, I’ll give them the benefit of doubt and rate a 2 of 5.
Ticket ID:1788460147238
Order Number:26082400948012018825
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Owner
It seems to work well but I have to stop and tighten the bolts on it about every 10 to 15 minutes didn't think that was right would like it to last longer. Thanks Jim
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Hard to start
Used it for few times and it started no problems .but the fourth time trying to use it it wouldn't start.its not even a month old and it wo start. That sucks
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Check all before use
Compactor was easy to assemble and start but did not work. Had to take it apart and determined the belt was not around the lower pulley.
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Builder
Runs great for 5 minutes, then it shuts off. Let it sit for a minute and it starts back up for five minutes and dies. Oil is full, gas on, choke off
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Another tool to fix
I purchased this plate compactor to do a small driveway and a small patio. Out of the box it looked promising. I put it together per the instructions and also put in the required amount of oil. Ten minutes after using it the engine locked up. I contacted supported which was non existent. After three days of no answer from support I bought a new engine to put on it. I took off the belt and found the clutch was jammed up against the crank case. No spacer at all. I made a spacer put it back together and it finally worked enough for me to finish my stone tamping. Buyer beware there is no warranty or support from VEVOR at all.
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Mr
Not satisfied. The part came with a broken wheel. They made it difficult to get a new one. Lots of hoops to jump through.
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