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VEVOR platekomprimator, 6,5 hk 196cc bensinmotor, 5600 VPM vibrerende bakkestamper, 10,5 kN komprimeringskraft, 51 x 37 cm plate, gåbakvendt komprimator for asfaltering, fundamentering og jord

Kundeanmeldelser for VEVOR platekomprimator, 6,5 hk 196cc bensinmotor, 5600 VPM vibrerende bakkestamper, 10,5 kN komprimeringskraft, 51 x 37 cm plate, gåbakvendt komprimator for asfaltering, fundamentering og jord

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36 anmeldelser
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Jose Olivares Jose Olivares
You get what you pay
You get what you pay  1
I bought the compactor and I found the box has shipping damage and the air filter was fully saturated and leaking engine oil, I try to starter the compactor and good luck, I bought a new air filter and finally the compactor start working, I run the machine for less than 5 minutes and the next day I want to tested again runs but I found a new issue the machine it's not vibrating, I removed the belt cover and I found the belt ripped, I contacted customer service and they said I'll be getting the new belt in 7 days, I'm already pass 10 days and still don't have the belt yet and customer service ask me for RATE, LOL, are guys serious? Anyways the belt came off because at the factory, it obvious they didn't aligned and tensioned the belt. Between the filter and the belt, I spend $60 for a brand new machine and I don't know what to expect after a month, I'm heavy duty mechanic and that's why I can fix it and said what's wrong with the little compactor.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Richard Robichaud Richard Robichaud
Très déçu
J' ai reçu le compacteur dans une boîte don j' imagine un transport très dificil car la boîte était tout perforé déchirer etc en plus de être imbibé huile Après le déballage j' ai constater tout le styromousse de protection était brisé en plus tout le compacteur imbibé huile Ça m'a pris près de 3 heures pour tout nettoyer J' ai contacter le service a la clientèle a deux reprises pour savoir d'où venait cette huile et j' ai toujours pas u de retour de Vevor après 5 jours en date d aujourd'hui en plus pour la démarrer sait très compliquées pourtant je pocede 5 petit moteur différents en plus d être moi même mécanicien donc je crois savoir comment les démarré un coup démarrer ça fonctionne assez bien après seulement 2 heures utilisation Mais le conseil que je donne est le suivant ne pas ce fier au service a la clientèle je suis pas le premier a le dire après 2 tentative aucun retour et pour le compacteur l' achat est a vos risque et péril si je devais recomancer je n' achèterait pas ce compacteur
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Andy Geseron Andy Geseron
Owner
Brand new and can’t get it started. Had to bring it to a mechanic to have him look it over. Very disappointed as I’ve bought quite a bit from Vevor but I will not buy anything that has an engine of any kind anymore.
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SB SB
Mr
3 orders and all nightmare... 1 made to cancel when went for pickup, online still shows avaliable in store, store had different story 2nd- delayed for week , out for delivery - vevor decided to redirect somewhere else 3rd- promised delivery by a day - 3 days later still waiting.. no delivery date Both 2nd and 3rd order paid for delivery insurance, almost waste of money Waiting on refund for 10 days ....
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike D Mike D
Replacement air filter needed
I need a replacement airfilter or a source for one. I tried to add a picture but this system wants a specific format, even when taking a direct Pic like the options allow. Help me out so I can complete my review.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David David
Product doesn’t work
Never buy this product I couldn’t get it started at all had to be refunded! Completely ruined my project I had lined up etc was the worst ever!! Please don’t buy! There motto is tough tools for cheap more like cheap tools for cheao that don’t work
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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arrived in pcs arrived in pcs
unit arrived broken
Unit arrived in pcs package looked like it was rolled across country unit was un usable and was scrapped. On the plus side after several emails back and forth Vevor honoured their guarantees and refunded me my purchase price. Vevor 5 stars unit??
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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homeowner homeowner
diy
i bought the smaller one and everything seemed fine. so i could have 2 guys compacting at the same time i ordered this bigger 2nd unit. before this one was delivered the first one stopped working- won't start anymore. then this one was delivered and this one will not start at all- big shame.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dee Dee
No Tamper here
Never received. Shipment lost. No support from VEVOR. Took weeks to get a refund and like a dozen begging for an update. AI responses saying. Thank You for your patients....Wait 48 hours....on repeat. Finally agreed to a refund and then said they would not pay until they received the lost Tamper. ?????Seriously. I finally got a refund yesterday. I have ordered from Vevor with no problems. When something goes wrong it is hell. Some one to talk to would be nice.
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Ryan Ryan
The machine failed after just a couple uses.
The pull starter has failed after approximately an hour of run time. The cord must pulls with no resistence and the motor does not turn over. I have requested a replacement or refund. I will update the review based on their customer service’s response. In the interim, I recommend skipping this product and going with a different brand.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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