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VEVOR Ren Vanndestiller 4L Rustfritt Stål Innvendig Vanndestillasjon 750W Vannrenser Filter Vanndestillasjonsmaskin med Oppsamlingsflaske for Kontorer Hjem

Kundeanmeldelser for VEVOR Ren Vanndestiller 4L Rustfritt Stål Innvendig Vanndestillasjon 750W Vannrenser Filter Vanndestillasjonsmaskin med Oppsamlingsflaske for Kontorer Hjem

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Tommi Ahonen Tommi Ahonen
Produces purified water in pressurized spurts
Does not work as expected. Instead of producing purified at an even pace i.e. purified water dripping out of the spout at an pace one drop at a time, nothing comings out for roughly 12 seconds until a larger amount of water suddenly shoots out. This repeats for the whole duration of distillation session. The problem with this is, so much much water is expelled at one time that it overhealms and bypasses the activated charcoal filter meaning Volatile Organic Compounds (VOCs) don't get filtered out of the water. My previous distiller from another manufacturer always produced water one drop at a time and never had this issue. I complained to Vevor and they sent me a replacement unit, but it did the same thing. I suspect the cooling coil has an insufficient slope to be able to exit the purified water at a sufficient rate. Looks like I'll need to look for a water distiller elsewhere.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Javier Javier
Clínica dental
Se hizo un pedido hace tiempo y nunca llegó, se les escribió y al día de hoy no dan respuesta. Me parece que escribió un fraude de robaron el dinero
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Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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O O
O
O
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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Kevin O'Brien Kevin O'Brien
Disaster
Complete disaster, delivery was a joke, got annoyed waiting and went and bought somewhere else. Of course I do not get compensation because it eventually appeared.
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Not satisfied with the delivery and service Not satisfied with the delivery and service
Not satisfied with the delivery and service
Had weeks of delay with the delivery, contacted customer service and they offered a €10 discount. Later it turned out the shipment was lost. I had to order the product again at a higher price, and the €10 discount no longer applied. What a terrible service — I’ll never order here again.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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António Correia António Correia
Comprador
Esta máquina não faz o indicado, para sair água purificada demora muito, muito tempo. Não estou satisfeito e gostaria de a devolver. António Correia
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Kundeservice svar: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Randy Randy
Warranty is non-existent
I had to order this as a replacement for another distiller i ordered which stopped working. Vevor support has been absolutely terrible. They just keep asking for more and more unreasonable things and pretending that they can't open pictures / videos i sent them. Don't expect any possibility of warranty support if the product you buy breaks.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Dan
Vevor products are trash
This is garbage and so is Vevor. Avoid all Vevor products.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Yehia ismail Yehia ismail
Paid but no product
Never got the product. Horible service. I will do my best never to use this horible non service again.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet..We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Mike Mike
Poor customer service
My review of the distiller that it is extremely slow. At least 45 minutes to produce a cup full of distilled water. I will never again purchase a product from Vevor though. Because the day after I ordered this product I realized I had ordered the wrong item, so I emailed support immediately (and well before it was marked as shipped) to cancel or alter the order, and they never got back to me... not before it was shipped, not after it was shipped, never. Which tells me they don't care much about customer service at all. Oh well, lesson learned, stick with Amazon or Costco if I want customer service.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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