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VEVOR Ren Vanndestiller 4L Rustfritt Stål Innvendig Vanndestillasjon 750W Vannrenser Filter Vanndestillasjonsmaskin med Oppsamlingsflaske for Kontorer Hjem

Kundeanmeldelser for VEVOR Ren Vanndestiller 4L Rustfritt Stål Innvendig Vanndestillasjon 750W Vannrenser Filter Vanndestillasjonsmaskin med Oppsamlingsflaske for Kontorer Hjem

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11 anmeldelser
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Oscar Martí Oscar Martí
4 años de uso
tras 4 años de uso diario debido al contacto de la resistencia en varios puntos del vaso, finalmente, apareció un poro por el que goteaba agua en la parte eléctrica. El recipiente de plástico transmite sabor al agua obtenida al destilar. Un aspecto muy mejorable con otros materiales que soporten mejor la temperatura alta.
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Kundeservice svar: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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Arcillon Sylvie Arcillon Sylvie
distillateur d’eau
L’eau obtenue par distillation avec cet appareil ne permet pas de faire de l’argent colloïdal. J’ai acheté cet appareil pour cette application donc globalement je suis déçue.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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mary b mary b
Disappointed
This distiller makes pure, great tasting water. It worked perfectly for 9 months and then it started leaking. I could not figure out where the leak originated but it dripped out the bottom of the unit -- a lot, so that the gallon jug was only 3/4 full when the cycle was finished and I had water all over the countertop. I purchased a new gasket but it still leaked. A youtuber suggested teflon tape under the gasket but it did not help. And then it just stopped working altogether within a week of the leak starting. I have used these countertop distillers before under the Kenmore brand and have not had leaking issues. A quick internet search reveals others have had this problem as well. I realize the warranty probably expired after 90 days but I expected a better product from VEVOR because I have purchased many things here and have been very pleased overall.
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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DBYRD DBYRD
Almost great
Almost great 3
I really liked this machine. It easily produces 3 or 4 gallons of distilled water per day. It is also very simple to set up and use. However the quality is lacking. The stainless steel tank started to rust within the first 3 days of use. The machine still worked well until the middle of the 3rd week when it stopped working at all. Once I started it up, the reset button would kick off as soon as it started to heat up. I contacted support, the were very helpful and sent me a replacement machine immediately. The new machine was a repeat of the first one. Worked great out of the box, the stainless steel tank started to rust after the first couple of uses and then the machine failed altogether after about a month of use. I again contacted support and they ghosted me. Asked for photos showing the problem. I don't know how to create a picture of a machine not working??? It looks the same as when it works except that it doesn't work!! I'll rethink any future purchase from VEVOR. The cheap price isn't worth the headaches.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rex Rex
Cheap and Simple, but mine had defects.
The distilling machine is cheap and simple, but mine had defects. The biggest defect was that the silicone seal that seals the upper/lower assembly was leaking, even after trying to adjust it many times. This is made worse by the fact that you cannot order spare/repair parts. I can still seal it by manually using silicone tape (the flexible one without glue that sticks to itself, for repairing pipes), every time I use it. Besides this, the inlet nozzle where the steam enters the condenser pipe was leaking as well. I was able to repair this, by taking the top assembly apart, and reinserting it into the silicone washer, using some silicone spray and silicone tape again. Furthermore, the steam baffle came loose when I tried to adjust it, as it was a bit deformed. This I could not repair, because the bolt was spot-welded to the inside of the tank. The machine still works without this, but again not optimally. So, the machine is cheap and simple. But in my case, I had to repair stuff before it even worked properly. I hope this is a one-off production defect. But the fact that 3 different parts were not working properly gives me the feeling this is a QA issue. But I can of course only talk about the one I bought, so take it with a grain of salt. If the machine was working properly from the get-go, this would have been a 5-star review, as the distilling machine is very good value-for-money. But unfortunately that was not the case. Still, after a few repairs, I am able to use it, so therefore I can still give it a (neutral) 3 stars
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Kundeservice svar: Geachte klant, bedankt voor uw feedback. Onze excuses voor het ongemak. Neem online contact met ons op voor snelle hulp van ons aftersalesteam. We stellen uw begrip op prijs.
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Tammy Catrett Tammy Catrett
Mrs
I am disappointed. I’ve been buying distilled water by the gallon for years and assumed that the distiller would have no taste just like what I have been buying. I hoped it would improve by using filtered water but it still has a chemical taste and I cant tolerate it. Very disappointed.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ian Ian
Title
The instructions are hard to follow and the actual components do not all fit together as shown in the instruction manual Not sure why they have done it way they have but it appears to make distilled water. Just a pity that the top section hold water once it has finished and spills out to the bottom section when moving the unit
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GuyD GuyD
M
A duré un an, coule maintenant, pas cher, dure pas longtemps Lasted a year, water is running out now, cheap, doesn't last long
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Kundeservice svar: Cher client, nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Pour obtenir de l'aide, veuillez consulter notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Veuillez y soumettre un ticket pour tout problème non résolu ; notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
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Yja Schnitzler Yja Schnitzler
Geeft wat problemen
Hij laat veel kalk achter sneer het gebruik is, kost veel moeite om dat eruit te krijgen
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Kundeservice svar: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Reni Reni
rinnt
leider rinnt es bereits nach einem jahr- ich werde nun ein teueres Modell ausprobieren und hoffe das es länger als nur ein jahr hält
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Kundeservice svar: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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