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VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

Kundeanmeldelser for VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

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jean patrick jean patrick
BONALDI
LES 2 NE FONCTIONNE PLUS JAIMERAIS AVOIR QUELQUN AU TELEPHONE
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Rossana Rossana
Niente assistenza
Articolo arrivato non funzionante. L assistenza non risponde né per il reso né per la sostituzione
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Kundeservice svar: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Sean Sean
Egg incubator motor stopped working
I've had the incubator scene may 2025 to hatch crested gecko eggs and the motor went out this morning. I have 11 eggs in the incubator and am out over $800 now
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jose salinas Jose salinas
It quit working after a few months
I purchased it back in February and it just quit last night the temperature got so high it kill 2 of my hatching i tried to reset it but all is doing is just beeping and setting the temperature on the highest setting on its own i can turn it down but it'll go back up
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Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Desiderius Desiderius
M.
Difficile d'obtenir une température constante. Le thermostat réglé à 18° et quelques heures plus tard on se retrouve à 14°. Je regrette cet achat.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Mike H. Mike H.
Mr.
Stopped working after 5 months, completely dead.
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Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Mark Sherman Mark Sherman
Incubator
I have used this item once for 3 weeks. I am losing my eggs because this items stopped working suddenly and I can’r get anyone to respond to my message for a new incubator.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Michael
Broke after 1.5 years
Worked for 1.5 years, then overheated and killed the eggsbroke
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Aaronvt Aaronvt
Worked for a while after I had to repair it
I got the unit and had to replace the cooling chip through vevor help because it wouldn't cool. That worked for over a year and now the unit just keeps and blinks constantly.
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Karen Karen
Thanks for the dead bunny
Won't even turn on. Customer service is useless. No one to help troubleshoot. And I'm pretty sure I was sent something that someone else already sent back. Brand new out of the box and it's missing a rubber pad on the foot. Tape was attached to the wall on the inside but wasn't holding any of the shelves in. I rehab wildlife. Someone brings me a 2 day old bunny to survive not to die because your product was a dud right out of the box. I should have plugged it in sooner to test it, but I used to have faith in this company.
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Kundeservice svar: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
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