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VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

Kundeanmeldelser for VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

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James Johns James Johns
Owner
Stay away from this product. It's not worth the risk of losing your reptiles. The electronic temperature control has failed, and the temperature control reset itself. It went into refrigeration mode and dropped from 84°F (~29°C) down to 41°F (~5°C)! I check the incubator multiple times a day, and this happened out of nowhere. I cannot recommend this product to anyone. I also have only been using the incubator for just over a month.
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Kundeservice svar: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Mike Mike
Quit working in 4 weeks
This was my 3rd and final attempt with these units. First didn’t work out of the box. Second unit worked for 5 months. The 3rd only made it 5 weeks. I lost $1200 worth the queen bee cells due to it failing.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Emilie
Do not buy this product. It will stop working after 3 weeks, and you’ll have to fight with Vevor to get a refund—on top of losing everything inside.
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Kundeservice svar: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
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Vance Lane Vance Lane
Garbage product and horrible support
Unit started blowing heating elements after just 2 months. Vevor sent new element that unit fried within a few days. Vevor sent replacement unit which failed within two weeks, same problem burning up heating elements. Vevor refused to refund full amount only %16 of purchase price, which I never received 2 months later. Here I am still within the 1 year warranty period with no incubator no refund and multiple dead clutches of eggs. Just buy a styrofoam cooler computer fan and heat mat/cables with a thermostat, will last longer, cost less and less frustrating. Would give 0 stars if I could. Extremely unhappy and will be filing with BBB.
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Kundeservice svar: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Dakota Dakota
Worked well until it didnt
I had this incubator for about 6 months until it stopped working properly. It instantly goes up to 60°C and stays there. I had it set ant 19°C and it randomly flew up over night. Everything I had in it died because of this. I highly recommend not cutting corners and getting a better one. It was a HUGE set back and waste of money.
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Kundeservice svar: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Anthony Anthony
Stopped working after 2 months
I started using it in September and found it not working today. Now I am scrambling to find another incubator before my egg dies. Do not buy this! Vevor refund my purchase.
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