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VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

Kundeanmeldelser for VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

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Jim Giesa Jim Giesa
15 gal spray tank
Even with plumber tape, the joints leak with hand tightening. Engineering for securing but on spool handle is bad, did not fit the manufactured hole so when tightening, the nut fell into the drum, and was irretrievable. Website access to customer service is terrible, very limited selections to say what’s wrong with product. Response of customer service personnel was one of the worst I’ve ever dealt with, totally unresponsive.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Patty Patty
Director
It leaks and I’m still trying to get it resolved. Very slow responses and sending me from dept to dept
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Christopher Burt Christopher Burt
Unit was Missing Battery
Last step was remove battery and charge, there wasn’t a battery to remove. You could tell the box had been opened previously. Parts in box had been opened also. I ordered a new battery, then contacted customer support. I was told that a battery couldn’t be shipped to me. I was literally looking at the replacement battery I ordered sitting on my couch. I did end up getting money back for battery I ordered.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Marcia L Marcia L
homeowner
I searched hard to find a 15 gallon, battery powered, weed sprayer with a battery included. This equipment had all the desired features, including a long hose and strong pressure, and I was excited to try it out. The machine was well-designed and easy to assemble. Unfortunately, the long wand spray nozzle had a flaw in the weld where the aluminum tube attached to the brass fitting, and the spray went everywhere. My husband tried tightening all the nuts and adjusting the rubber gasket, but nothing helped. We were able to use a smaller wand to finish the job, but my 2-acre property really needs the larger wand. If the company is willing to send me a replacement wand, I could update my rating.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Dave Dave
Very poor Customer Service
Very poor Customer Service 2 Very poor Customer Service 2
Very poor Customer Service. I purchased this 10 gallon sprayer after having the 4 gallon version of it. I was looking forward to getting it because I like the other one. When I get this, it all looked good. I took it out of the box, put it together and noticed 2 pieces of plastic in the corner of the box. I looked at the sprayer and found the back of the wheel was broken. The wheel was still on, but it is very loose. I looked at the box and noticed then that the box looked like might have been crushed a little. I didnt see it when I got it because it wasnt hurt much, it was bowed out a little. I email Vevor about it, figuring they would send me another sprayer and I would send the broken one back. They responded that they were going to order and send me a wheel. That would be fine, but that was almost 1 month ago and I still do not have the wheel or a sprayer that I can use. Apparently the wheel was marked lost in the mail today. Vevor offered $50 refund for me to go buy a wheel in my area.....Where am I going to find a wheel that will fit this sprayer????? I dont understand why that was even offered. I guess I will be another month at this point before I can spray my grass.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mickael mickael
grosse daube
Difficile a amorcer,petite pompe manuel pour aider inutile. une fois amorcé, marche a peu près sans pression constante. se désamorce dès qu il est un peu vide, une vraie galère a utiliser
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Disgusted Disgusted
Service is Terrible
I ordered 10 of these sprayers for an animal shelter. One came without the sprayer wand and I have been trying to get a replacement. There is no phone number so lots of auto generated responses via email saying things like "Regrettably, our technical support team has not been able to resolve your issue effectively. We sincerely apologize for the inconvenience caused by this product problem. If the product does not affect your normal use, we would like to offer the following solution: We will process a compensation refund of 20 USD, and you may keep the product with no return required. $20 does nothing for me if I can't use the sprayer. I ordered another 7 units thinking this would be quickly resolved. So sorry I did. It really is a shame as the sprayer works well for disinfecting dog kennels. The service is the deal breaker. https://youtu.be/wDNmqG2MLms?si=5Ttj9Paulgn95VM-
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Denise Denise
Building maintenance
Was disappointed to find that replacement batteries are not available to purchase. what happens when they stop working? I was told that a Makita brand would work but after a lot of research they will not work as they are proprietary to Makita brand only products. your battery is the same, nothing is interchangeable. Never heard of a product that didn't have a way to replace or purchase parts. Was disappointed that holes didn't line up on kit box or pull handle also. good think being a maintenance person I could make it work anyway. Liked the design thought this unit would be very helpful in my work. sorry I didn't research your company further I wouldn't have purchased.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SARRAZIN SARRAZIN
Attendre
Bonsoir. Désoler j attend toujours ma commande depuis 2 mois
2 personer syntes dette var nyttig
Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Charles Robinson Charles Robinson
Mr
Bought this , put it together, looks nice a worked the first time I used it , the spray wand broke . Contacted vevor and they are supposed to send me a new wand , they say they are out of stock, been 10 days an still can’t use this thing
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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