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VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

Kundeanmeldelser for VEVOR Plensprøyte med hjul, justerbart trykk 0-90 PSI, sprøyte med 60L tank, med 8 dyser, 2 staver, vidåpnet lokk for hage, luking, sprøyting

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Dan Dan
Mr.
I got it almost two months ago and can't use it.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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MARTIN MARTIN
user
The unit becomes very heavy when fully loaded, and combined with its own weight, it can be difficult to maneuver. In practice, the ground is rarely perfectly level, making it unrealistic to assume it can be moved easily wherever needed. The nozzle is also quite fragile and susceptible to damage. In addition, any accessory or attachment not currently in use is likely to be misplaced, as the unit does not provide a dedicated storage compartment for these components. Nope, I will return it for refund.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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TomN TomN
Dr
Bought this unit. Used it three times. Battery no longer holds charge.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Jim
0wner
ABSOUTLY TERRIBLE SERVICE. THERE WAS AND STILL IS A MISSING PART, NO WAND WAS IN THE BOOK/PACKAGE SO I CANNOT USE IT. I CALLED 1O TIMES AND NO ANSWER AND THE EMIAL FAILED. VERY , VERY DISGUSTED WITH YOUR COMPANY. I WASTED HOURS TRYING TO GET THROUGH TO YOUR COMPANY I WOULD NEVER ORDER ANYTHING FROM YOUR COMPANY AGIAN AND I AM TELLING EVERYONE ELSE THE PROBLEM THAT I HAVE/HAD WITH YOUR COMPANY,,,,,JAS 231- 620-2260
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Kundeservice svar: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter T Peter T
Homeowner
Absolutely awful quality and the WORST customer service I've experienced ever. This is the second time a cheap part broke (first time while assembling it) within a year. Customer service requires texts back and forth before ordering a part. It's been 4 days and I have not heard back about a leaking part of the hose reel. I can't use the sprayer and springtime weeds are gaining hold of my landscaping while I have to wait who-knows-how-long. DO NOT BUY (or, buy mine from me... I'm looking for another brand with better quality and service).
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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CJ CJ
Do NOT buy
Product was awful, leaking, did not work at all. Customer service was zero help and sent a "replacement" that was clearly used and also did not work. Do not buy anything from this place
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Kundeservice svar: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Paul E McGowan Paul E McGowan
Junk
Save your money. One season and everything is corroded rusted and falling apart. I didn't even use it for a full season. I cannot convey to you how disappointed I am in this big pile of junk. Now I'm going to set it by the road and let somebody else take it and see if they can fix it.
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Kundeservice svar: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Ronda Ronda
Owner
We purchased this water tank to water our greenhouse before the irrigation was turned on in the spring. Our plan was also to be able to throw this into the back of our pick up and take it to our jobs. The price was appealing so we purchased. It arrived quickly and seemed to be easy to put together. The nozzle was however very cheaply constructed and looked like it would be easy to break. Once assembled though it became apparent that it did not work. A google search took us to some YouTube videos to help troubleshoot the problem; nothing worked. Customer service for this company is an AI bot so you get no immediate help. It took WEEKS of back and forth with VEVOR to get to the point where they offered to send me a new pump. However, our experience was so frustrating that we decided we would rather just return the product. I purchased this product on March 2. At this writing (a month later) I am still waiting for a shipping label and now have to disassemble and put back into a box to send back. I would not recommend this product to anyone.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Charles Kemp Charles Kemp
Owner of painht
This has been the worst transaction ever. I received my 15 gallon tank with a huge crack in it. I had several nuts and boats missing along with the sprayer itself. I have tried for days and days to call someone on the actual phone instead of speak to AI and computers. They want me to send photos of the missing parts and I don't know how you do that. I've sent them everything I know to send and called every number I know to call and still there is no one in touch with me. If you are smart you will not will not buy these products from these people. I know there's a way you can look my name up to call me this is the whole truth people. This is not half truths from people that want to be popular this is the whole truth from a person that actually uses it.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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UNHAPPY UNHAPPY
Bad Experience
Arrived missing pieces to assemble. Cant complete step one of assembly. Wasted a week communicating to Vevor wanting a return for refund as I can't assemble and use. Was offered $20 and then $40 to keep over $200 order that is unusable as received. Can't assemble much less use. Do not read my emails just automated responses or offers to refund $20 and do not address I can not assemble or use the item I ordered. Cant get a return label for a refund. Had to dispute with my bank. First and last order I place with Vevor. Horrible customer service, chat only no phone support. Dont care or even offer helpful solutions. Very frustrating.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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